Kyle Eddy
Kyle Eddy at Ken Ganley Kia Mentor
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Kyle Eddy

Express Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.7
29 Reviews
4.7

29 Reviews

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29 Reviews of Kyle Eddy

April 25, 2024

Dealership Rating
Employee Rating

Great service and friendly knowledgeable staff. Very clean. Comfortable waiting area. Service completed much sooner than I expected More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2024

Ken Ganley Kia Mentor responded

Hi Granny, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2024

Dealership Rating
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Wonderful customer sevice. Agent even washed my car and apoligzed for my wait. I really appreciated how he went over details. More

by Shellsuepoppins
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 23, 2024

Ken Ganley Kia Mentor responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 17, 2024

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Employee Rating

They have always treated me well. Their service garage took very good care of my last car even though I had bought it somewhere else. It was that reason I purchased my new Soul from t More

by meabel391
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angelina Hillier

Apr 19, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2024

Dealership Rating
Employee Rating

Kyle Eddy was very helpful in my service experience! He was efficient and communicated well! More

by Kyle.m.andree
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We hope you have a great day!

March 28, 2024

Dealership Rating
Employee Rating

Great service at Mentor Kia. The work was completed on my car within a reasonable time. Thanks More

by Will’s Forte
Service Price Transparency
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Recommend Dealer
Yes
Mar 30, 2024

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2024

Dealership Rating
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Very professional staff, the gentlemen that assisted me was helpful and very very customer focused. More

by ted.brink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2024

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Working with Kyle is consistently delightful. He welcomes you warmly, attentively addresses your concerns, and goes above and beyond to assist in any way possible! More

by T_Taddeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We hope you have a great day!

March 22, 2024

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Employee Rating

Excellent service department,they get you in and out in the time specified.A Jon well done More

by bssmitty66
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2024

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2024

Dealership Rating
Employee Rating

They say they fully check your car but they don’t I now this for a fact. I know my fog lights were out but they said everything it working fine on my car no problems. They don’t return calls either. More

by Ms. Tinkerbell
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Mar 17, 2024

Ken Ganley Kia Mentor responded

Ms. Tinkerbell, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Someone from our staff will be reaching out to you in the very near future.

March 09, 2024

Dealership Rating
Employee Rating

The dealership has changed since I bought my first car but the service dept and people are all still very nice and very helpful. Always making sure everything works and is has been done satisfactory. More

by marleneabkemeier62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

1

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