Erik Janco | Page 2

Best experience I’ve ever had buying a vehicle. My husband saw the Ecosport in the showroom. I was at work and our salesman, Erik Janco, brought the car to my work so I could see it. Within a fe My husband saw the Ecosport in the showroom. I was at work and our salesman, Erik Janco, brought the car to my work so I could see it. Within a few hours I had bought the car. Everyone there was very nice. I would definitely recommend them to anyone that wanted to buy a car. More

Helpful 0

Report | Print

I can’t thank Erik enough for how easy he and the team at Chapman made my car buying experience. The whole experience was amazing from the test drive to hopping in my new 2022 Bronco Sport only three hours l Chapman made my car buying experience. The whole experience was amazing from the test drive to hopping in my new 2022 Bronco Sport only three hours later. I truly wasn’t expecting to be driving away in a new car yesterday. Thank you for your hospitality and making dreams come true. I’d definitely recommend Chapman to my friends and Family. This was by far the best car buying experience I’ve ever had in my life. Thank you again! More

Helpful 0

Report | Print

Erik, the salesperson was very helpful, courteous and not pushy. He answered our questions, offered appropriate suggestions and shared his product knowledge with in assisting us making our decisions. He was pushy. He answered our questions, offered appropriate suggestions and shared his product knowledge with in assisting us making our decisions. He was quick to followup on any questions we had leaving the dealership. Delivery was smooth and easy. Erik followed quickly to any questions we had after the delivery. He explained how the service area worked and made us aware of who our service representative would be. Overall, this was a stress free experience. More

Helpful 0

Report | Print

Never thought I'd ever own a Ford, but glad that I do now! Especially with the help from Jason the GM, Jon the sales manager, Mike, and Logan for helping me out finding the perfect work/family mobile! I now! Especially with the help from Jason the GM, Jon the sales manager, Mike, and Logan for helping me out finding the perfect work/family mobile! I definitely recommend the Chapman team for any vehicle needs and service! Painless and efficient process! They will not disappoint! More

Helpful 0

Report | Print

My sales rep Eric was fantastic. He was professional and attentive. The entire team made me feel like one of the family. He was professional and attentive. The entire team made me feel like one of the family. More

Helpful 0

Report | Print

Had a fantastic experience working with Erik Janco and Mike Mumma. We knew what we were looking for when we walked in and the Chapman team provided top notch service. This was our first time working with Mike Mumma. We knew what we were looking for when we walked in and the Chapman team provided top notch service. This was our first time working with Chapman, but the experience was far superior to other dealerships we’ve been to/worked with in the past. We purchased a 2022 Ford F-150 and couldn’t be happier. Erik was transparent throughout the process and worked tirelessly to meet our needs in all facets. Erik even came in to finalize paperwork and communicated with us on his days off. Highly recommend! More

Helpful 0

Report | Print

I recently purchased a 2022 Ford Escape SE Hybrid from Chapman Ford. I can't thank Erik Janco enough for his endless patience and thoroughness in explaining each and every detail of this beautiful compac Chapman Ford. I can't thank Erik Janco enough for his endless patience and thoroughness in explaining each and every detail of this beautiful compact SUV. I love it! More

Helpful 0

Report | Print

We keep coming back to Chapman because of Mike Mumma. He treats us like we are his only customer…he directed us to Erik and he couldn’t have been more helpful…we were very happy with him as well. He treats us like we are his only customer…he directed us to Erik and he couldn’t have been more helpful…we were very happy with him as well. More

Helpful 1

Report | Print

Erik and the entire Chapman Ford team provided great service from the time of ordering my new F150 to the minute I got to drive it home off the lot. They did a great job fully explaining all purchasing service from the time of ordering my new F150 to the minute I got to drive it home off the lot. They did a great job fully explaining all purchasing options, and went the extra mile to make sure I got exactly what I was looking for. More

Helpful 0

Report | Print

1 year 10 months and 17 days after my initial reservation, I took ownership of my 2022 2 Door Badlands Sasquatch! (At no fault to the dealership) Chapman Ford of Lancaster (PA) and Scott Grein reservation, I took ownership of my 2022 2 Door Badlands Sasquatch! (At no fault to the dealership) Chapman Ford of Lancaster (PA) and Scott Greiner have been amazing to work with and I respect the whole team there. They really care about building customer relationships and not just getting another sale out the door. Every step of the process was handled with care and attention, they earned a customer for life. If you're in the area looking for a vehicle stop by and give them a chance at your business. More

Helpful 0

Report | Print