Erik Janco
Erik Janco at Chapman Ford Lancaster
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Erik Janco | Page 3

Ford Master Certified Sales Associate

Chapman Ford Lancaster

1485 Manheim Pike
Lancaster, PA 17601

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5.0
30 Reviews
5.0

30 Reviews

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30 Reviews of Erik Janco

March 31, 2021

Dealership Rating
Employee Rating

We had an excellent buying experience at Chapman Ford. Erik went above and beyond to help us out and make us feel comfortable and we’ll taken care of. We even had some good fun and laughs through the pr More

by Ed J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 10, 2020

Dealership Rating
Employee Rating

They took my deposit and performed a credit check on a vehicle that was already sold. Also they did not take any responsibility initially for their mistake and insulted me for being a young car buyer. I w More

by Justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 11, 2020

Chapman Ford Lancaster responded

Justin, we would like the opportunity to speak with you further about your experience so we are able to learn more and address your concerns. We have reached out to you via phone, please give us a call back or e-mail us at social@chapmanautogroup.com. Thank you.

Sep 11, 2020

Justin responded

I spoke with one of the owners about my issue, thank you for the response.

August 25, 2020

Dealership Rating
Employee Rating

I purchased a used Audi from them. They kept their promise to repair the check engine light, and deliver the car to my home. I would have liked the opportunity to chose to either purchase their in- More

by chrismuhinyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jared Meshey, Alvonte Addison , Damien Fortson

Aug 27, 2020

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

August 13, 2020

Dealership Rating
Employee Rating

Service department did a great job getting me a loaner vehicle and detailing the truck. Erik Janco did a great job also in the sale and demonstration of my new Ranger. More

by pcalvert53
Recommend Dealer
Yes
Aug 14, 2020

Chapman Ford Lancaster responded

It is so nice of you to provide positive feedback to us at Chapman Ford of Lancaster. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

July 24, 2020

Dealership Rating
Employee Rating

Amazing customer service. The gentlemen helping us out took his time and was very fun to work with. Very knowledgeable. I would Come back for sure More

by Yainormarie
Recommend Dealer
Yes

Other Employees Tagged: Mike Mumma

Jul 27, 2020

Chapman Ford Lancaster responded

It is so nice of you to provide positive feedback to us at Chapman Ford of Lancaster. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

May 13, 2020

Dealership Rating
Employee Rating

Chapman Ford is the best, everyone was nice, respectful, professional and embracing. I was very pleased with how they handled everything and had everything prepared due to this pandemic, I will definitely b More

by Jesus Rivera
Recommend Dealer
Yes

Other Employees Tagged: Jon Webster, John Hatzis , ZACH HARPIN, Tim Keyes, John Meshey, Kyle Rankin, L. Anthony Rodriguez, Zach Roman, David Swartz

May 13, 2020

Chapman Ford Lancaster responded

Thank you very much for sharing your experience at Chapman Ford of Lancaster. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

October 07, 2019

Dealership Rating
Employee Rating

Pre owned truck purchase Found a truck on lot that I was interested in. Promptly met by salesman and took a test drive. Had other trucks on my list to see, so lI eft without a More

by S. Keck
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Meshey

Oct 07, 2019

Chapman Ford Lancaster responded

Thank you very much for sharing your experience at Chapman Ford of Lancaster. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

October 07, 2019

Dealership Rating
Employee Rating

Wonderful Service I cam in for some routine maintainance and also asked for some extra work to be done. The employees were greatr in taking care of my needs. They wer More

by quigsatc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jerry Deshong, Tyler Deshong , Beth Shearer

Oct 07, 2019

Chapman Ford Lancaster responded

Thank you very much for sharing your experience at Chapman Ford of Lancaster. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

October 03, 2019

Dealership Rating
Employee Rating

very good experience purchasing my new f150.Erik the salesman was very professional and nice to deal with. I would recommend chapman ford to anyone looking to More

by earljudy
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Mumma, Jon Webster

Oct 03, 2019

Chapman Ford Lancaster responded

Thank you so much for your kind words, and congratulations on the purchase of your new Ford! We are happy to hear Erik provided you with the friendly and informative car-buying experience we pride ourselves on delivering, and we hope to see you again for all your vehicle's routine maintenance.

August 30, 2019

Dealership Rating
Employee Rating

Erik Janco and Manager John very helpful and not at all push Everyone was very friendly and helpful, Erik thoroughly explained every detail of my new car, including setting up everything. Everyone was warm and w More

by vicchick15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Webster, Jared Meshey

Aug 30, 2019

Chapman Ford Lancaster responded

Thank you for sharing this wonderful review! Erik is a tremendous guy to have on our team. It’s all about team work! Glad you felt like family, it’s crucial that our clients feel at home while at our dealership. We hope you enjoy your vehicle and look forward to doing business with you again!

3

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