Erik Matos
Erik Matos at Joyce Honda
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Erik Matos

Service Manager

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.8
100 Reviews

Dealership Experience

21 yrs, 6 mos

Industry Experience

24 yrs, 3 mos

Languages Spoken

Spanish Spanish

4.8

100 Reviews

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100 Reviews of Erik Matos

April 30, 2024

Dealership Rating
Employee Rating

Great local dealer with the great small town feel! ! Looking forward to a long business relationship More

by tmg1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe San Roman, Kelly Fields

April 04, 2024

Dealership Rating
Employee Rating

We had the greatest experience like going to Joy's Honda seamless transaction would recommend to everyone More

by RACHELEDAYAN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Apr 07, 2024

Joyce Honda responded

Our goal is to provide a seamless transaction and great experience overall. Thank you for your business and we wish you well. Best Regards, The Service Team at Joyce Honda

April 01, 2024

Dealership Rating
Employee Rating

Improperly trained service advisor and questionable service charging practice. Please check your bills twice is my recommendation More

by Parthamuk00
Recommend Dealer
No

Other Employees Tagged: Mike Vasquez

Apr 03, 2024

Joyce Honda responded

We care deeply about our customer satisfaction and would like to correct the concern(s) accordingly. We have messaged you directly to address these concerns. Best Regards, The Service Team at Joyce Honda

January 30, 2024

Dealership Rating
Employee Rating

My service experience at Joyce Honda was excellent, and I would recommend this dealership and service department without any hesitation! Whether you have a 2024 Honda, or a 2004, you are treated fairly, wit More

by R.N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2024

Joyce Honda responded

Your satisfaction is important to us, we are grateful for the positive feedback and your business. Thank You!

January 22, 2024

Dealership Rating
Employee Rating

Joyce Honda took care of my repair and did a great job and on a timely basis. More

by LENALBANESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Fields

Jan 22, 2024

Joyce Honda responded

Thank you very much for the feedback! We appreciate your business!

January 18, 2024

Dealership Rating
Employee Rating

I have been a customer of Joyce Honda for over 25 years, purchasing and leasing a number of Hondas over that time. The staff has always been friendly and honest during service visits and because of that, J More

by Ruby10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2024

Joyce Honda responded

We are grateful to have earned your trust and respect. We thank you for the opportunity to be your go to for all Honda automotive needs!

January 02, 2024

Dealership Rating
Employee Rating

Amazing dealership with amazing people who are there to help you plenty of people who know lots of things about your honda ! Its great crazy bananas ! More

by Alex
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Joyce Honda responded

Our goal is to provide top level service to our customers. Your business and positive feedback are greatly appreciated!

October 25, 2023

Dealership Rating
Employee Rating

Larry Swanson is by far the ideal leader. He supports his team while looking out for clients and the company. He is a class act, a phenomenal salesman and a great teacher. All his team member More

by ANITA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

October 12, 2023

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Employee Rating

There was some issues but in the end they did the right things to make it right. More

by gjgregor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino

September 16, 2023

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Employee Rating

I always buy Joyce Honda and would not go to another dealership! A great and dependable dealership! More

by STARKSTUDIONJ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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