Dealership Experience
9 yrs, 3 mos
Languages Spoken
English
Spanish
48 Reviews
Write a Review48 Reviews of Erika Carlos
December 31, 2022
It was amazing service thank you so much for your help. Will come back again Will come back again More
Other Employees Tagged: Veer Singh, Claudia Aguila
December 22, 2022
Service guy upsold oil change, from regular to synesthetic from 44 to 129 $, car barely has 18k miles in 3 years, missed 5th free service by a few months synesthetic from 44 to 129 $, car barely has 18k miles in 3 years, missed 5th free service by a few months More
Other Employees Tagged: Kuldeep Brar, Claudia Aguila
September 14, 2022
Very friendly people and E Z to work with them see Belal he is the best he is the best More
Other Employees Tagged: Naim Noori, Kuldeep Brar
July 28, 2022
Mr.Philip Stravers and Fremont Toyota did an Outstanding job in my recent maintenance check. Philip gave me an accurate assessment of my auto and a very accurate time of pick. Philip was, also, very knowled job in my recent maintenance check. Philip gave me an accurate assessment of my auto and a very accurate time of pick. Philip was, also, very knowledgeable, polite and professional. I have been in Silicon Valley for 46 years and would rate them as the best Customer Service that I ever had. It is always a pleasure to visit Fremont Toyota. More
Other Employees Tagged: Robert Taguinod
May 18, 2022
Had an appointment for a checkup…. 4 hours later I got my car! Way too long! Why even make an appointment? 4 hours later I got my car! Way too long! Why even make an appointment? More
Other Employees Tagged: Robert Taguinod
February 27, 2022
Since buying our 2009 Prius and 2012 Prius from Toyota, Maria Castillo is the only advisor we have come to trust and respect. Unfortunately a few week ago, my car battery died while I was working out of t Maria Castillo is the only advisor we have come to trust and respect. Unfortunately a few week ago, my car battery died while I was working out of town. Although we live five (5) minutes from Toyota in Sunnyvale, we chose to contact Maria Castillo and have our car service in Fremont. Ms. Castillo gave us great service that we have come to expect from her. We especially appreciated her on this repair because she gave us a cheaper rate that was quoted by Sunnyvale Toyota. The repair was over $3,500. In addition, she gave us a rental car (which allowed Kenneth to go to work). Finally, she even added a special bonus of washing our car. Ms. Castillo is a quality person that we consider a friend who we find professional, honest, and thoughtful. More
Other Employees Tagged: Kuldeep Brar, Claudia Aguila
July 22, 2021
Never 👎 👎 👎. A lot of bogus. Will give u a new gen usb so u cannot figured out what’s the actual price of the car . They will be it extra thousand $ am& saying ohh it’s a market dealership value it’s a ha so u cannot figured out what’s the actual price of the car . They will be it extra thousand $ am& saying ohh it’s a market dealership value it’s a hard to find car that’s a big lie. They have their own modus to trick you , I did my best to return the car ASAP as soon as I found out but they have a lot of allyby. They are a real professional scammer , cheater . Until the end. I will never and tell my family don’t ever get a car in this dealer in Fremont Toyota . It’s a big mistake . More
Other Employees Tagged: Fahim Ahmad , Kamal Akbari, Fred, Michael. Mr. S , AJ
July 20, 2021
I scheduled an appointment at 10am and it took them 30 minutes to check me in. They continually checked in people who came in AFTER me because supposedly my advisor was on the phone. This is why I stopped minutes to check me in. They continually checked in people who came in AFTER me because supposedly my advisor was on the phone. This is why I stopped coming here for my service because they have no respect of my time. More
Other Employees Tagged: Kuldeep Brar, Claudia Aguila , I didn't work with the people in Sales, Finance or Internet Dept but I couldn't leave review without it.
June 04, 2021
Ericka was so friendly, helpful and so professional I can see she loves to help people and has a good heart. Thank you Ericka for all your help. see she loves to help people and has a good heart. Thank you Ericka for all your help. More
Other Employees Tagged: Kourosh Ehsani