Erin Natzke

I had a great overall experience at Honda Parkville. Erin was an excellent sales consultant—professional, patient, and extremely helpful throughout the entire process. I also want to sincerely thank Har Erin was an excellent sales consultant—professional, patient, and extremely helpful throughout the entire process. I also want to sincerely thank Haroon for his support and guidance. However, I do want to express my disappointment regarding how things were handled at the very last minute. I had been at the dealership from 4 PM until after 9 PM—over five hours—working through the details, test driving, finalizing the lease, and arranging insurance. After signing the lease agreement for $417/month and thinking everything was settled, I was unexpectedly informed—just as the store was about to close—by Seth, the sales manager, that the monthly payment would be increased to $432 due to my credit score being 0. I was transparent from the beginning that I’m new to the country, and this should have been factored into the process early on—not after everything was agreed upon and signed. This is not something you surprise a customer with only after work hours, especially after such a long time spent at the dealership. When I raised my concerns, Seth told me, “Look buddy, we’re about to close. Either you take the deal or you lose this game.” That kind of language and timing felt extremely unprofessional and put me in a very uncomfortable position. Although I ended up signing the new contract, I sincerely hope this dealership reviews how such situations are handled. Customers should not be pressured or blindsided after hours of discussion, signed agreements, and closing time. More

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Great! Erin was great! Took some time as expected, but she was able to work with me and me in a vehicle which was my goal. Erin was great! Took some time as expected, but she was able to work with me and me in a vehicle which was my goal. More

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Worked with me to get the car I wanted, were very knowledgeable about the car. knowledgeable about the car. More

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Everything was easy and fast working with Erin natzke is easy and she is knowledgeable and great at her job! Thanks so much easy and she is knowledgeable and great at her job! Thanks so much More

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We drove nearly two hours, twice, to work with Erin and Heritage Honda, and it was worth it! Erin was wonderful to work with and Heritage management did everything they could to earn our business. It was a Heritage Honda, and it was worth it! Erin was wonderful to work with and Heritage management did everything they could to earn our business. It was a pleasure. More

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Great customer service and provide excellent feedback on cars and also financing information no hassle! cars and also financing information no hassle! More

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What started as an awful day with me totaling my car ended in a great day with Erin’s extremely hard work! She took her time with me and showed me multiple vehicles. She was extremely knowledgeable abou ended in a great day with Erin’s extremely hard work! She took her time with me and showed me multiple vehicles. She was extremely knowledgeable about each vehicle and really guided me through this process so calmly and efficiently. I can’t thank Erin enough for all of her hard work! More

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From the first phone call until the moment I left the experience was splendiferous. I was blown away by the service. Erin was just remarkable! Thanks. experience was splendiferous. I was blown away by the service. Erin was just remarkable! Thanks. More

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Was a please buying experience that I ever had thanks to Erin N and Haroon! Erin N and Haroon! More

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This dealership is always professional and courteous. This is the second time I’ve purchased a vehicle from them. Erin was great to work with! This is the second time I’ve purchased a vehicle from them. Erin was great to work with! More

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