Faith Ruiz | Page 3
Service Advisor
Silver Star Motors
36-11 Northern Boulevard
Long Island City, NY 11101
27 Reviews
Write a Review27 Reviews of Faith Ruiz
January 04, 2023
The service has been always excellent and Very outstanding since over 7 years I lease here! outstanding since over 7 years I lease here! More
Other Employees Tagged: Bob DiMaio, Cindy Casas, Matthew Wieczorkowski, Mo Elsheemy, Carlos Mejia, Al Dari, Christopher Ambrico , Julian Gonzalez, Vladyslav Osadchyi
December 27, 2022
Excellent staff very humble and cooperative I love to work with Hamero in service and jalal and nat in sales work with Hamero in service and jalal and nat in sales More
Other Employees Tagged: Bob DiMaio, Jay Dari, Carlos Mejia, Matt Fattah, Al Dari , Hamero
October 19, 2022
Every one who answers the phone there is very courteous and knowledgeable in their job position and can answer all your questions and help you resolve your problem like Faith! and knowledgeable in their job position and can answer all your questions and help you resolve your problem like Faith! More
Other Employees Tagged: Monica front desk person
October 15, 2022
Great dealer ship always takes care of there customers service is awesome and sales department service is awesome and sales department More
Other Employees Tagged: Cindy Casas, Carlos Mejia , Vladyslav Osadchyi
June 24, 2022
Very courteous people; the facility is clean;the processing of docs from presentation of the product and financing is very simple and orientation of car’s features are very simple and comprehensibl processing of docs from presentation of the product and financing is very simple and orientation of car’s features are very simple and comprehensible. More
Other Employees Tagged: Carlos Mejia , Jacqueline Chait, Vladyslav Osadchyi, Nash/ Justin and Chris from pre-owned dept
June 14, 2022
We brought our car to get serviced here. During the service they switched out our windshield wipers (was not even necessary but okay even though we get charged for this). The first day it ra During the service they switched out our windshield wipers (was not even necessary but okay even though we get charged for this). The first day it rained, the front wipers dragged across the windshield, leaving water streaks. Then I turn on the back wipers and I hear this loud banging noise. Turns out they installed back wipers that are too long, and now the light above the windshield is all scratched up. So far, I have called five different times to find a solution for this - whether it is bringing the car back in (despite the fact that we live 45 mins away), or getting refunded so I can get them fixed elsewhere (and I am not even talking about the damage to the light - just the wipers!!). Every time I have called I have been put through an endless loop of transfers - which ends in either me having to leave a message for someone who never calls me back, or getting disconnected. The fact that I have wasted this much time over an issue that they caused, without an idiom of customer service to show for it, is extremely frustrating. Do yourself a favor and go elsewhere!! More
Other Employees Tagged: Cindy Casas, Carlos Mejia , Jacqueline Chait, Vladyslav Osadchyi