44 Reviews
Write a Review44 Reviews of Felicia Wardrick
December 02, 2023
Bill is amazing and loves to go by the books. At the end of the day, they do what is best for the customer and what is right. Thank you Solerno Duane! At the end of the day, they do what is best for the customer and what is right. Thank you Solerno Duane! More
Other Employees Tagged: Sal Zebardast, Jonathan Martinez, Bill Tegethoff
November 30, 2023
Bill, went out of his way along with service team to squeeze my wrangler in over the holidays allowing my son to take the car back to college. That was no easy task. squeeze my wrangler in over the holidays allowing my son to take the car back to college. That was no easy task. More
Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle
November 29, 2023
After a basic oil change, the oil leaked out completely. Oil pressure dropped to 0 psi. After inspecting on my own, I noticed they forgot to put an o-ring onto the filter. I mean really? Their explanation - Oil pressure dropped to 0 psi. After inspecting on my own, I noticed they forgot to put an o-ring onto the filter. I mean really? Their explanation - human error. I spent an hour at midnight trying to pinpoint the issue at 24 degree weather. No excuses. And this was before planning a long road trip. A few days later, and this would have been a bigger issue. General service manager and service adviser play tough guys. Joke. If you care about your car, DO NOT take it for service to this place. Nielsen Dealer just a few miles away will provide a much better experience. More
Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle
November 27, 2023
Excellent service! Really cared about customer satisfaction and timely service. Would go back again with any type of problem Really cared about customer satisfaction and timely service. Would go back again with any type of problem More
Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle
November 23, 2023
Excellent all around very professional from start to finish I would recommend to future customers finish I would recommend to future customers More
Other Employees Tagged: Matthew Fuche
November 23, 2023
Always a great experience with the team at Salerno Duane for my Jeep Grand Cherokee maintenances. for my Jeep Grand Cherokee maintenances. More
Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle
November 10, 2023
I recently moved my service here from another dealership and I've been very happy that I did. and I've been very happy that I did. More
Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle
November 04, 2023
Absolutely the best experience I have ever had dealing with auto service. And both times were equally great. Highly recommend with auto service. And both times were equally great. Highly recommend More
Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle
November 03, 2023
These guys went way above and beyond to help get the leak in my truck fixed. I was in from out of state and they made the entire process seamless. Well done! in my truck fixed. I was in from out of state and they made the entire process seamless. Well done! More
Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle
October 25, 2023
Very accommodating, professional and experienced with problem solving. quality service and care The best I have ever experienced in my 50 years of purchasing or leasing an auto! Thank you Salerno Du problem solving. quality service and care The best I have ever experienced in my 50 years of purchasing or leasing an auto! Thank you Salerno Duane Chrysler Jeep!!! A customer for life!!! More
Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Paul Bonilla , Ralph Cattle, Cesar Sanchez