Felix Villatoro

Crest Cadillac responded

We appreciate you taking the time to share your feedback regarding your recent experience with our sales team. Our goal is to provide professional communication, attentive customer service, and transparent pricing throughout every stage of the vehicle purchasing process. We understand your concerns regarding follow-up communication, wait times during your visit, and your interactions with members of our sales and management teams. Feedback like yours is important as we continually work to improve the customer experience. Please reach out to Caleb Brosin at CBrosin@vtaig.com so we may review your concerns further and assist you directly

Crest Cadillac responded

We are delighted to hear about your positive experience with our team at Crest Cadillac. Your recognition of our professionalism and expertise means everything to us, and we truly appreciate you taking the time to share your feedback.

Crest Cadillac responded

Thank you immensely for highlighting the values that matter most to us. Your recognition of our commitment to being honest and transparent in all our interactions means everything to our team. We understand how important it is to work with people you can trust, and we're grateful you experienced that genuine approach during your time with us. Your support truly makes a difference, and we appreciate you taking the time to share your positive experience with others.

Crest Cadillac responded

We are delighted to hear about your wonderful experience with your third vehicle purchase! Your loyalty and trust in our team and dealership means everything to us. It brings us great joy to know that each visit has exceeded your expectations and that we continue to improve with every interaction. Having customers like you who choose to return time and again is truly the greatest compliment we could receive. We look forward to serving you for many years to come and making each future experience even more exceptional.

Crest Cadillac responded

We are excited to hear about your wonderful experience with us. Your feedback about feeling welcomed and receiving exceptional service truly means the world to us. It's fantastic to know that our team member went the extra mile to secure you a great deal and exceeded your expectations. We take great pride in maintaining our high standards and providing outstanding service to every customer who walks through our doors. Thank you for recognizing our commitment to excellence and for taking the time to share your positive experience.

Crest Cadillac responded

Thank you for your review! We are thrilled to hear that you were impressed with the service experience. It's wonderful to know that you found Felix personable and enjoyed working with him throughout your visit. We take great pride in ensuring that our purchase process runs smoothly for every customer, and we're delighted that everything felt seamless for you. Your feedback means so much to our team, and we truly appreciate you taking the time to share your positive experience with us.

Crest Cadillac responded

Thank you for your kind feedback. We’re glad you found the experience informative and enjoyable. We appreciate your trust and look forward to seeing you again.

Crest Cadillac responded

Thank you for your kind feedback. We’re glad your experience exceeded expectations and that you found the team dependable and communicative. We appreciate your trust and look forward to working with you again.

Crest Cadillac responded

Thank you for sharing your experience. We’re glad Felix was able to quickly locate the Cadillac you were looking for and help make your purchase happen that same day. We appreciate your trust and are happy it was an awesome experience for you and your wife.

Crest Cadillac responded

Thank you for your kind feedback. We’re glad you had a great experience and that everything was explained clearly. We appreciate your trust in Crest and look forward to serving you again.