Fernando Cruz | Page 3
Service Advisor
Columbia Ford Kia
234 Willimantic Road, Route 6
Columbia, CT 06237
Dealership Experience
3 yrs, 8 mos
Industry Experience
5 yrs, 6 mos
Languages Spoken
English
Spanish
117 Reviews
Write a Review117 Reviews of Fernando Cruz
November 10, 2023
Great service, very nice staff! Comfortable waiting area, thorough explanation of service required. Thank you Comfortable waiting area, thorough explanation of service required. Thank you More
Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas
October 06, 2023
Everything was done on time and of good quality as it has always been with all our cars over the years. always been with all our cars over the years. More
Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas
October 01, 2023
Service is hit or miss. I waited several hours for mounting and balancing new 16" tires on stock wheels despite having an early morning appointment. Unfortunately service I waited several hours for mounting and balancing new 16" tires on stock wheels despite having an early morning appointment. Unfortunately service failed to properly perform an expensive Road Force balance and I had to immediately return and have it reworked to get it right. I understand good help is hard to get but a higher level of service is expected from this type of dealership; you have to train your employees on this vital piece of equipment. It is hard to find a garage that cares to do it right... I am still looking. More
September 22, 2023
Very courteous on time relaxing atmosphere answers any and all questions will be back for my next appointment and all questions will be back for my next appointment More
Other Employees Tagged: Mike Pahlas
September 04, 2023
Excellent service from Highly skilled technicians. Great recommendation on when to replace my tires provided with a quote for low cost, mid quality, and high quality replacements. Always very comforta Great recommendation on when to replace my tires provided with a quote for low cost, mid quality, and high quality replacements. Always very comfortable that my ride is good for the 5000 miles when leaving. More
Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas