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Francisco Esteves
Francisco Esteves at Mercedes-Benz of Coral Gables
Refer Me

Francisco Esteves | Page 3

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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5.0
61 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

26 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

5.0

61 Reviews

Write a Review

61 Reviews of Francisco Esteves

November 11, 2021

Dealership Rating
Employee Rating

Very organized and professional. Francisco was friendly and knowledgeable. The company kept the promises that were made. Most satisfying. More

by marks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 11, 2021

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Francisco and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 09, 2021

Dealership Rating
Employee Rating

Very pleased with my first service with this dealership. Francisco could not have been nicer and kept me informed. More

by heroics_retest_0z
Friendliness
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 09, 2021

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Francisco and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 29, 2021

Dealership Rating
Employee Rating

I really felt very comfortable and with an excellent treatment by Francisco and his team who gave me all the solutions to my problems in an expeditious, fast and effective way, I very grateful More

by Ricardo Perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 30, 2021

Mercedes-Benz of Coral Gables responded

Ricardo, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Francisco met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

Oct 30, 2021

Ricardo Perez responded

Thanks Mr. Richard, this is my first Mercedes I know everything is going to alright

October 29, 2021

Dealership Rating
Employee Rating

Professional, courteous and posted me on updates.David / Professional, courteous and posted me on updates. David / Francisco explain me in details my options if such problem continued. I do appreciate thei More

by ashrafkhan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 30, 2021

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear David and Francisco were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 27, 2021

Dealership Rating
Employee Rating

World class service to Francisco Estevez and the dealership. From the very entrance at the parking lot reps are very friendly and professional no matter how busy the dealer is. Mr. Francisco Estevez More

by darkisrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jorge Quevedo, Dave Gossett , David Robinson

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Oct 28, 2021

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 27, 2021

Dealership Rating
Employee Rating

I love the service I receive every time! Very kind and professional group of people! More

by EstherShiling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Oct 27, 2021

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business, Esther. We hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 22, 2021

Dealership Rating
Employee Rating

No appointment. Battery issue. Francisco promptly step up to set everything for immediate service. Great More

by ajferreira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 24, 2021

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to leave us a five-star rating. We're glad to hear Francisco delivered a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Dealership Rating
Employee Rating

Great service everything top notchAlways the best Great service everything top notch Always the best service experience at MB CORAL GABLES. Everyone does a great job More

by Jcrod55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Oct 12, 2021

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Dealership Rating
Employee Rating

He is professional,, knowledgeable and on time with his responses and updates. Very supportive. Thank you for the great service. More

by sandra.heros.5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Corso, Dave Gossett

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Oct 13, 2021

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Dealership Rating
Employee Rating

He was timely, explained the scope of services well, cordial and answered all questions. The services were also performed well. More

by Mathai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Oct 12, 2021

Mercedes-Benz of Coral Gables responded

Mathai, It's great to hear that Francisco and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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