My experience was great Francisco was very nice and
Helpful The wait wasn't too long
Helpful The wait wasn't too long
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by maritza.ramos38
Verified Customer
Verified Customer
Other Employees Tagged:
Francisco Garduno
Dec 20, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for sharing your positive experience! We're delighted to hear that Francisco provided excellent service. We appreciate your business and look forward to serving you again in the future.
It was very easy and fast.
Francisco was very accommodating and great. Everyone was friendly and fast.
Francisco was very accommodating and great. Everyone was friendly and fast.
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by melissapalac097
Verified Customer
Verified Customer
Other Employees Tagged:
Francisco Garduno
Dec 06, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words! We're thrilled to hear about your positive experience with Francisco and our team. If you ever need assistance in the future, feel free to reach out. Safe travels!
Always very helpful, love the people working here they
make you feel like family. Thank you
make you feel like family. Thank you
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by Ricardo Corona
Nov 05, 2023 -
Norm Reeves Honda Superstore Cerritos responded
We're delighted to hear that you feel like part of our automotive family! Providing helpful service and making our customers feel welcome is what we strive for. Thank you for your kind words and for choosing our dealership.
Excellent and very professional and exceptionally fast
and when my next vehicle maintenance is due I will surely be back
and when my next vehicle maintenance is due I will surely be back
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by Maryruvalcaba
Verified Customer
Verified Customer
Nov 05, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words! We're delighted to hear that you had an excellent and professional experience with us. We look forward to serving you again for your next vehicle maintenance.
Good customer service.
The only problem is no complimentary car wash. Car came out with oil hand marks on the fenders
The only problem is no complimentary car wash. Car came out with oil hand marks on the fenders
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by javier_osnayds2120
Verified Customer
Verified Customer
Service Price Transparency
Nov 02, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your feedback and for choosing our dealership for your service needs. We apologize for the oversight with the car wash, and we'll work to ensure a cleaner hand-off in the future. If you have any other concerns or questions, please feel free to reach out. We appreciate your business!
Friendly, helpful employees.
No high pressure selling tactics. Would be happy to recommend this dealer to my friends. Very satisfied.
No high pressure selling tactics. Would be happy to recommend this dealer to my friends. Very satisfied.
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by michaeljonas
Verified Customer
Verified Customer
Other Employees Tagged:
Raul Contreas, George Habib
Oct 31, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for taking the time to share your positive experience with us. We're pleased to hear that our team was friendly and helpful without applying high-pressure sales tactics. Your recommendation means a lot, and we look forward to assisting you and your friends in the future. Safe and enjoyable driving!
Thanks 4 help me with miy
questions and u are a great
great Deler GOD BLESS U GUYS
great Deler GOD BLESS U GUYS
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by Juanagarcia6641
Verified Customer
Verified Customer
Oct 08, 2023 -
Norm Reeves Honda Superstore Cerritos responded
You're very welcome! We're here to help, and we appreciate your kind words. If you have any more questions or automotive needs in the future, please don't hesitate to reach out.
Awesome Team.
Within 30 min I was able to make a deal on the car that I wanted.
Within 30 min I was able to make a deal on the car that I wanted.
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by stacy.parada
Verified Customer
Verified Customer
Sep 19, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for choosing us for your car purchase! We're thrilled to hear that our team was able to assist you efficiently in making a deal on the car you wanted. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
There is enough parts for service and that is good enough
to come there always
to come there always
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by sh_pouresfandiarii
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for sharing this positive feedback for our team!
My experience at Norm Reeves Honda Superstore Cerritos
was genuinely exceptional. Walking into the dealership to purchase my first car was an anxiety-inducing experience. Still, luckily, a family friend r
was genuinely exceptional. Walking into the dealership to purchase my first car was an anxiety-inducing experience. Still, luckily, a family friend recommended a trustworthy individual who could guide me through the entire process. That individual turned out to be Fransico Garduno, and I'm grateful to say that my friend's recommendation was spot on.
From the moment I met Fransico, I knew I was in good hands. He immediately put me at ease and promised to take care of everything. As a first-time lessee, I had a lot of questions and concerns, but Fransico was patient and answered each one thoroughly. He treated me like family and went above and beyond to ensure that I received the best possible deal despite my imperfect credit history. Fransico also gave me all the details of Honda's financial program, which was incredibly helpful.
Ultimately, I ended up leasing a Honda Civic Hatchback Turbo 2020, and Fransico followed up regularly to ensure everything was going smoothly. It was evident that he genuinely cared about my satisfaction and well-being as a customer.
Fast forward to the present day, and my brother and parents have also become loyal customers of Fransico. My brother purchased a Honda Accord 2021 from him, and just last year, my parents bought a Honda CRV. In each instance, Fransico treated them with the same level of care and attention that he had shown me.
As my lease ended in August 2023, I knew I would return to Fransico to purchase my car. He has been integral to my family's car-buying experience, and we're incredibly grateful for everything he has done for us. I do not doubt that we will continue to refer all our friends and family to him for years.
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by Val Arrevillaga
Aug 29, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for sharing your exceptional experience with Fransico and our team at Norm Reeves Honda Superstore Cerritos! We're thrilled that Fransico provided you with guidance, patience, and exceptional care throughout the car-buying process. Building a relationship that extends to your family's car purchases is a testament to his dedication.