Frank Diaz | Page 3

We were extremely impressed with our experience at Honda Cars of Boston and with Frank Diaz in particular. While shopping for the past few months to find the right car for us, we have visited numerous Hond Cars of Boston and with Frank Diaz in particular. While shopping for the past few months to find the right car for us, we have visited numerous Honda dealerships and none have compared to Honda Cars of Boston. Frank was incredibly knowledgeable and responsive to any and all questions we had. They go the extra mile to ensure your satisfaction. We will definitely recommend business to them. More

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Frank was the best sales person I have ever dealt with; he was low key, informative and really a pleasure to work with. He offered to drive my new car to me in Rockport! I did not end up buying a Honda b he was low key, informative and really a pleasure to work with. He offered to drive my new car to me in Rockport! I did not end up buying a Honda because I wanted a vehicle with a little more pep, but the entire experience was a good one. Nancy McDonald More

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After having to repair my 1998 Jeep Grand Cherokee for the 4th time in 6 months, I finally decided that I had to break down and buy a new car. I was devastated to have to turn in my Jeep since I LOVED my the 4th time in 6 months, I finally decided that I had to break down and buy a new car. I was devastated to have to turn in my Jeep since I LOVED my Jeep and do still miss it, but everyone at Honda Cars of Boston made the process easy! Being a single woman, walking onto a car lot is beyond frustrating. I went onto 2 lots where I was completely ignored, went to another Honda dealership first, but they didn't have the CRV that I wanted, so after receiving an email and a quote from Rob, off I went to Everett on the last weekend of the cash for clunkers. I was greeted quickly, and handed over to my new friend Frankie Diaz who was a blast to work with! It ends up that there was only one CRV left on the lot and although it was the color that I wanted, it of course was the EX-L with the navigation system which I didn't really want, but after driving it and getting to play with all of the toys, I am so glad that I did get it. There was no pressure from Frank or Rob, they just taught me how to use everything and laughed with me at the fact that all of the technology stressed me out. The negotiation process was stress free and a very fair process - Frank even let me put the Yankee game on his computer while I was waiting. When I picked up my car, Frank spent 45 minutes with me teaching me how to use all of the features of my new CRV and I have to say that my favorite feature that I cannot wait to use is the seat warmer. Over all - my experience with Honda Cars of Boston was the best experience I have had in buying a car - I would highly recommend Honda Cars of Boston if you are looking for a fair price, no pressure, and to be honest a pretty fun time and at the end of it all you get to ring the bell! More

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Great costomer Service showed me everything about the car and made sure that it was what i needed, explained the waranty line by line to make sure i was covered. Only complain was that i took more time than and made sure that it was what i needed, explained the waranty line by line to make sure i was covered. Only complain was that i took more time than i should to make the deal but i still had fun. More

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