Check out Frank Guerra's reviews on DealerRater

October 03, 2022

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Professional and courteous service. Had my car ready for me in record time. I would recommend D'arcy Hyundai to everyone. Had my car ready for me in record time. I would recommend D'arcy Hyundai to everyone. More

by sandy.80jo

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

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Oct 03, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

September 26, 2022

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Service, as always, was prompt and courteous. Everyone at D'Arcy is pleasant and I would highly recommend this dealership. Everyone at D'Arcy is pleasant and I would highly recommend this dealership. More

by HAMILTONHDC2

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

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Oct 03, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

September 25, 2022

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The service was super fast and communication was awesome. This will be my new dealership for service and for when my family needs a new car. This will be my new dealership for service and for when my family needs a new car. More

by LaurenVal

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: John Wagner, John Mesich, Jayson Mirabella, Dominick Skirp , Wilfredo "Freddy" Bustamante

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Oct 03, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

September 15, 2022

Dealership Rating

Employee Rating

I went to D'Arcy for service on my vehicle. Check-in was prompt and we waited a reasonable amount of time to complete the scheduled maintenance. Check-in was prompt and we waited a reasonable amount of time to complete the scheduled maintenance. More

by J

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Sep 19, 2022 -

D'Arcy Hyundai responded

Thank you for taking the time to stop in and use our service department. We truly appreciate your feedback, time, and business. We do our best to ensure your visit is quick yet efficient. We are always happy to help. Isa Romero -Public Relation Manager D'Arcy Hyundai (815) 725- 5200

September 08, 2022

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Everyone at D'Arcy cooperated with me to fix my car. The service staff are top-notch. The service staff are top-notch. More

by wgluft

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: John Wagner, John Mesich, Jayson Mirabella, Dominick Skirp , Wilfredo "Freddy" Bustamante

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Sep 19, 2022 -

D'Arcy Hyundai responded

Thank you for using our service department and taking the time to rate us 5-Stars. We appreciate you sharing your feedback with our online community. If there is anything else that we can do to assist you, please let us know. Isa Romero -Public Relation Manager D'Arcy Hyundai (815) 725- 5200

August 26, 2022

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Employee Rating

Frank and his staff were very professional and knowledgeable! We appreciate the communication. We have always enjoyed our Santa Fe. knowledgeable! We appreciate the communication. We have always enjoyed our Santa Fe. More

by Katrad07

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: John Mesich

Helpful 0

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Aug 30, 2022 -

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 25, 2022

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Employee Rating

Excellent customer service,, concern for the customer. Dealership is clean & they offer Quality care The environment is friendly & Leroy Parks is an top notch sales person. I am looking to purchase my Dealership is clean & they offer Quality care The environment is friendly & Leroy Parks is an top notch sales person. I am looking to purchase my 5th car at this dealership More

by andrewsgloria@comcast.net

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: John Wagner

Helpful 0

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Aug 30, 2022 -

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 20, 2022

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Employee Rating

Extremely nice customer service rep’s . They kept me updated on my vehicle’s progress. They kept me updated on my vehicle’s progress. More

by matrisciano

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jayson Mirabella, Dominick Skirp , Wilfredo "Freddy" Bustamante

Helpful 0

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Aug 30, 2022 -

D'Arcy Hyundai responded

Thank you for using our service department, we appreciate you taking the time to share your feedback with our online community. We are glad everything went well while you were here. If there is anything more that we can do for you now or in the future, please let us know. Isa Romero- Public Relation Manager D'Arcy Hyundai (815) 725-5200

August 14, 2022

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Employee Rating

On time, courteous staff, explained work to be done. Good coffee and car wash after service. Good coffee and car wash after service. More

by Skipper

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: John Mesich

Helpful 0

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Aug 15, 2022 -

D'Arcy Hyundai responded

Thank you so much for taking the time to stop into our dealership and allowing us the pleasure of serving you. If there is anything that we can do for you now or later, please let us know. We appreciate your feedback and business. Isa Romero - Public Relation Manager D'Arcy Hyundai (815)725-5200

July 28, 2022

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Employee Rating

As always very great service and courteous employees in the service department.Even get texts asking if I need anything while I wait. the service department.Even get texts asking if I need anything while I wait. More

by dafosterhof

Recommend Dealer

Yes

Helpful 0

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Jul 28, 2022 -

D'Arcy Hyundai responded

We are glad that everything went as well as expected while giving us the opportunity of taking care of your vehicle needs. We appreciate your feedback. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

Frank Guerra | Page 3

Service Advisor

D'Arcy Hyundai

187 Reviews of Frank Guerra

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