Frank Harris at Pacific Volkswagen

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Frank Harris

My Review of Pacific Volkswagen:
While car buying is never an easy process to go through, Frank made the process as enjoyable as possible. His laid back, matter of fact approach is the reason I didn't go to another dealership to purchase my car (I did have another appointment that evening with another dealer.) He was informative and willing to try to get to a number that I would agree to. My girfriend and I both enjoyed working with Frank, he was able to deliver everything he promised.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Frank Harris

My Review of Pacific Volkswagen:
Our family purchased a VW Jetta from Frank Harris/Pacific Volkswagen in March of 2012. The car will be driven by our daughter who is a student at LMU. As an out of state buyer, I was looking for a local contact that I could trust. As a father, I hoped to find a car that was safe, reliable and competitive from a mileage and insurance standpoint. Frank suggested the Jetta. He educated us on the car's high safety ratings, provided a deal with 24 hour roadside assistance/free maintenance and followed up with me by phone several times answering all of my questions. When it was time for final closing, Frank was accommodating to our daughter's busy schedule and helped acclimate her to all the Jetta's many features. All in all, our car buying experience with Frank Harris and Pacific Volkswagen was excellent.

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