Dealership Experience
16 yrs
Industry Experience
19 yrs, 2 mos
321 Reviews
Write a Review321 Reviews of Frank Joubran
July 21, 2015
excellent Car was ready to go. Love it! I negotiated a price via email, it was perfect. When I got there Frank was finishing up woth another customer but an Car was ready to go. Love it! I negotiated a price via email, it was perfect. When I got there Frank was finishing up woth another customer but an associate came over showed the car, let me sit in it and tod me Frank will be with me asap. More
July 08, 2015
TUSTIN HYUNDAI "IT REALLY IS ALL ABOUT YOU!!!" AWSOME STAFF AND DEAL. IT WAS A PLEASURE TO DO BUSINESS WITH TRUE CAR EXPERTS. FRANK, TREY AND JOHN ALL MADE THE EXPERIENCE A PLEASURE. THANK YOU ALL. AWSOME STAFF AND DEAL. IT WAS A PLEASURE TO DO BUSINESS WITH TRUE CAR EXPERTS. FRANK, TREY AND JOHN ALL MADE THE EXPERIENCE A PLEASURE. THANK YOU ALL. SEE YOU AT SERVICE TIME!!! More
Other Employees Tagged: JOHN J.
July 07, 2015
The Ultimate Experience The most pleasurable and accommodating experience at a car dealership ever! Enjoyed every moment and appreciate the extend of assistance provided by e The most pleasurable and accommodating experience at a car dealership ever! Enjoyed every moment and appreciate the extend of assistance provided by every member of the staff at Tustin Hyundai! The leadership, professionalism and the personable approach of the General Manager, Troy Kerth, was impeccable. More
July 07, 2015
Professional and Knowledgable Dealership Frank, the internet rep who helped us, was knowledgable, professional and very helpful. This purchase was one of the most pleasant car-buying experien Frank, the internet rep who helped us, was knowledgable, professional and very helpful. This purchase was one of the most pleasant car-buying experiences I have had in 40 years. I would refer friends to Frank at Tustin Hyundai without reservation. More
June 23, 2015
Leasing a car could be an enjoyable experience It is very rare to encounter such professionalism, customer service and knowledge as I did with Frank Joubran at Tustin Hyundai. I already had such ex It is very rare to encounter such professionalism, customer service and knowledge as I did with Frank Joubran at Tustin Hyundai. I already had such experience with Tustin Mazda. Then, I realized that both dealerships have the same owner. I guess this could explain the high level of standards implemented there. Thank you for such enjoyable experience. More
June 16, 2015
Flawless transaction If you're looking for a new Hyundai, I highly recommend you contact Frank Joubran/Internet Sales Director, at Tustin Hyundai. I purchased a 2015 Genes If you're looking for a new Hyundai, I highly recommend you contact Frank Joubran/Internet Sales Director, at Tustin Hyundai. I purchased a 2015 Genesis from him; the price was previously negotiated, Frank provided an email link prior to vehicle pickup to fill out the registration and financing, so when I arrived at the dealership most of the the paperwork was ready to go. All the figures matched correctly, there were no hidden fees or surprises tacked on the price. Finance APR offered through Tustin Hyundai was lower than Hyundai Motor Finance promotional APR. Once we left the finance office, Frank did an excellent job demonstrating all the functions of the Genesis. I would not hesitate to refer Frank Joubran to my family or friends if they're in the market for a new Hyundai. More
June 09, 2015
Great experience Frank did a great job of getting me into a new Hyundai Sonata for a fair price. We worked out all the details over email, and his pricing was upfront Frank did a great job of getting me into a new Hyundai Sonata for a fair price. We worked out all the details over email, and his pricing was upfront and transparent. I liked that he sent me the VIN so that I could check out the window sticker online myself. I knew what I was getting before ever visiting the dealership. My wife and I test drove this specific car two days before buying, and at no time did Frank pressure me to lock in the sale that day, which was a nice change of pace from other dealers. When I was ready to buy, he had the car ready and pulled up in the shade so that he could walk us through all the features and link our phones to the A/V system. The entire purchasing process took 75 minutes with no B.S. I was very happy with the process, OC Tustin, and Frank Joubran. More
June 09, 2015
Best Experience Ever staff was exceptionally helpful and friendly. got us a great deal at great rate and made us comfortable during the whole process. have never had a bet staff was exceptionally helpful and friendly. got us a great deal at great rate and made us comfortable during the whole process. have never had a better experience in purchasing a car. More
May 29, 2015
Easy going buy experience Frank Joubran Internet Sales Director This guy was awesome. Now let me start by saying that I am not used to buying cars. I don't like HIGH pressu Frank Joubran Internet Sales Director This guy was awesome. Now let me start by saying that I am not used to buying cars. I don't like HIGH pressure, and really didn't do a ton of research because it was right after a car accident and i need to get in a car asap. Frank was a blessing from God. I looked up prices online and what i should expect and he took great care of me. He walked me through all the cars and helped pick out the one that would fit me. Being a 6'6 man there are not many out there. He didn't pressure me or hit me with any "TODAY ONLY" deals he told me exactly what i was getting and there was no surprises. Aside from not getting hunted in the shark tank. Marco was the sales person who took me on a test drive and explained to me everything i wanted to know. He even informed me of a possible extended warranty that I might want, seeing as i drive over 150 miles a day for work, which was only presented as knowledge verses a must have. But to be honest the best thing about it was, even thought the dealership was slammed they gave me attention like i was the only thing that mattered. Which is really impossible to find now days. After all the dealerships out there, its nice to one that gives you the information you need with out the pressure to "get it now." I now have a beautiful car which i love and know that if anything happens i have a group of guy who have my back. Needless to say I'm going back next time. Thanks so much Frank. More
Other Employees Tagged: Marcos Rodriguez
May 21, 2015
Oustanding! this is my 5th new car from Hyundai, I have had 1 Entourage 1 Electra and this is my third Sonata! ALL HAVE BEEN TROUBLE FREE, AND the last three Sona this is my 5th new car from Hyundai, I have had 1 Entourage 1 Electra and this is my third Sonata! ALL HAVE BEEN TROUBLE FREE, AND the last three Sonata's have all had better than expected gas mileage. More
Other Employees Tagged: JOUBRAN