Frank Joubran | Page 31

Best Car Buying Experience EVER! I have bought two Hyundais from Tustin Hyundai in the past 18 months, and I am extremely pleased with both the cars and the dealership. Last year, I have bought two Hyundais from Tustin Hyundai in the past 18 months, and I am extremely pleased with both the cars and the dealership. Last year, my wife was looking for a new SUV/CUV. We looked at everything and found that the Santa Fe Limited best suited our needs. I called several dealerships within 75 miles that had the exact model I was looking for, and I was immediately impressed by Frank Joubran. Professional, no-nonsense, and honest, we agreed on a price over the phone, and when I came to pick it up, it was exactly as promised. He had the paperwork ready, he gave a thorough demonstration of the car's features, and has kept in touch to make sure that we're happy with our Santa Fe (and we are!). When I was looking to replace my sedan last month, I quickly determined that the Hyundai Genesis Ultimate was the best sedan on the road for the price - better (in my opinion) than any Mercedes, BMW, Audi, Lexus, or Jaguar. The safety features are unparalleled, and the car is incredibly comfortable and fun to drive (and looks great!). This time, I knew I only had to call one dealer: Tustin Hyundai (even though I live 50 miles away). I talked with Frank Joubran and Kevin Rullan, they got the exact car I wanted within hours, they gave me an excellent price, and the car was mine that evening. It is the best car I have ever driven. Both Frank and Kevin are fantastic, and they made the sometimes difficult process of buying or leasing a car as smooth and transparent as possible. In short, if you're in the market for an SUV or sedan, look no further than Hyundai. Once you've realized what a brilliant decision that is, call or email Tustin Hyundai and work with Frank and Kevin. You'll be happy you did. Then you can impress your friends who spent $20K more on a German car that does half of what your Hyundai does. More

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Incredible Customer Service! My car buying experience at Tustin Hyundai was incredible, thanks to Frank Joubran. I came into the location, test drove the car, and later on sat dow My car buying experience at Tustin Hyundai was incredible, thanks to Frank Joubran. I came into the location, test drove the car, and later on sat down with him to discuss numbers. On that day I wasn't ready to purchase the car yet, so he was able to give me a couple of days to take home all the info and come back later. What I liked about Frank is that he wasn't pushy at all like most car dealers, which made my car buying experience much more "relaxing". The day that I came back, Frank had all the paperwork ready for me to fill out, which made it quick and easy for me to leave with my brand new 2015 hyundai elantra. Thank you Frank for everything , and thanks to the location for treating us like family!! I will definitely recommend this location and Frank for the best car buying experience!! More

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Incredible Experience I purchased a new 2015 Genesis yesterday from Frank Joubran at Tustin Hyundai. What an amazing experience. Frank was very professional, and lived up t I purchased a new 2015 Genesis yesterday from Frank Joubran at Tustin Hyundai. What an amazing experience. Frank was very professional, and lived up to every commitment he made. The process was straight forward and very fair. I felt very welcomed, and Frank took plenty of time to explain all of the features on my new vehicle (and there is a lot given that I purchased the ultimate package). As for the negotiation, Frank again was very professional, and listened to my desire to work everything out via electronic communication. I feel I got a great price for a great car. Overall, I am very satisfied with my experience with Tustin Hyundai, and specifically with Frank Joubran. I would highly recommend Frank and this dealership. More

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Three Times! I have had THREE excellent experiences at Tustin Hyundai - all with Frank Jourban. I've had two leases and one buying experience. Frank has been exc I have had THREE excellent experiences at Tustin Hyundai - all with Frank Jourban. I've had two leases and one buying experience. Frank has been exceptional each time, making the transactions easy, quick and stress-free. Everyone at this location is very accommodating, helpful, and polite. I am sure I will be back, and will be asking for Frank again! More

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Excellent experience, highly recommend this dealership! I went through True Car to help my dad purchase a new car. We dealt with Frank Joubran. Frank made the process very easy, gave us an amazing deal, eve I went through True Car to help my dad purchase a new car. We dealt with Frank Joubran. Frank made the process very easy, gave us an amazing deal, even asked if my dad had been in the military because Hyundai gives a credit. This was one of the smoothest and easiest transactions I've ever gone through. My dad was also very please with how easy Frank made everything go. I'm personally on my second Hyundai, and if I decide to purchase another Hyundai after my current lease is up, I'll definitely be contacting Frank! I highly recommend this dealership, and especially Frank Joubran! More

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Outstanding! What a fantastic experience we had working with Frank Joubran! His knowledge and efficiency plus his understanding of our needs equaled a successful What a fantastic experience we had working with Frank Joubran! His knowledge and efficiency plus his understanding of our needs equaled a successful transaction. We drove away in a brand new 2015 Elantra. More than that, we were treated with respect and kindness by Frank and everyone we came into contact with. What an incredible team! Not only will our family return we'll continue to highly recommend Frank and the Patterson dealerships! Truly outstanding. More

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Frank Joubran at Tustin Hyundai: 5 star Frank was one of the best car sales pros we have dealt with; and my wife and have leased dozens of cars over the decades. He put together a great leas Frank was one of the best car sales pros we have dealt with; and my wife and have leased dozens of cars over the decades. He put together a great lease on a very nice Genesis. All on his day "off". It's not often that you can be surprised by favorable terms on anything these days, but he did it. No pressure. I'd recommend him and Tustin Hyundai in a heartbeat. Lastly, I usually dread the visit to finance because of the high pressure to buy things like "paint fading" protection. In this case, the woman, (I think it was Sheryl), was a joy. 10 signatures and done. L Kish Tustin More

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Amaxing Experience with Frank! We were blown away by the level of service and knowledge our sales manager Frank showed us. The pqperwork and process couldn't have been easier and ev We were blown away by the level of service and knowledge our sales manager Frank showed us. The pqperwork and process couldn't have been easier and even our 3 year-old was dancing by the end! Thank you to Frank and the entire team for making this dream come true ?? More

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Great service Seamless purchase and upfront about cost. I purchased a 2015 Santa Fe. He was able to deliver everything I needed and wanted in my car. He also mad Seamless purchase and upfront about cost. I purchased a 2015 Santa Fe. He was able to deliver everything I needed and wanted in my car. He also made it easy to finish the paperwork at the end. This is the quickest and easiest car experience I have ever had. I would purchase from him again. More

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So good - we came back a second time! Our first purchase with Frank was so smooth, that when it came time to purchase another car we went right back to Frank. Frank arranged everything th Our first purchase with Frank was so smooth, that when it came time to purchase another car we went right back to Frank. Frank arranged everything that we wanted on the new car. He was very thorough on explaining all the new features on the car. Wonderful experience! More

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