Dealership Experience
15 yrs, 11 mos
Industry Experience
19 yrs, 1 mo
320 Reviews
Write a Review320 Reviews of Frank Joubran
October 04, 2022
Great experience overall! Frank and Rick are rockstars!! We enjoyed our experience at Tustin Hyundai Frank and Rick are rockstars!! We enjoyed our experience at Tustin Hyundai More
Other Employees Tagged: Rick Majors
September 20, 2022
We appreciate the ease of purchasing our 2022 Hyundai. Rooben was a pleasure to deal with to handle our purchase. He was very helpful with our Bliuetooth and Android Auto connections. We certainly appreci Rooben was a pleasure to deal with to handle our purchase. He was very helpful with our Bliuetooth and Android Auto connections. We certainly appreciated his help and knowledge. The ease of driving into the dealer and turning in the keys to your old car and quickly diving away in your new Hyundai was fantastic! More
Other Employees Tagged: Rooben Khachatoorian
September 19, 2022
In association with Rick Majors, and Frank , the sales manager Rooben, was my primary contact. I was coming in as a CarPro VIP member, and could not have been treated any better. Rooben took care of ev manager Rooben, was my primary contact. I was coming in as a CarPro VIP member, and could not have been treated any better. Rooben took care of everything I needed from the dealership, great guy. Also, Patterson's Tustin Hyundai is a great place to do business. More
Other Employees Tagged: Rooben Khachatoorian, Rick Majors
September 19, 2022
Mixed bag! Big goof up of selling my reserved NEXO car. Till then interaction was so-so. After the goof up interaction was great. I lost a day of wages and rent Big goof up of selling my reserved NEXO car. Till then interaction was so-so. After the goof up interaction was great. I lost a day of wages and rental car etc. They would not make up for it. Disappointed! Setup after purchase is poor. Blue link activation is a pain. Fuel rebate and fuel card info is all mixed up and not clear upfront. Car is great and wish dealership took much more responsibility and compensation for their actions. More
Other Employees Tagged: Max Nieto
August 15, 2022
Excelente servicio! Carlos es muy amable, amigable e hizo el proceso muy rapido y facil! Carlos es muy amable, amigable e hizo el proceso muy rapido y facil! More
Other Employees Tagged: Carlos Menjivar , Shawn
August 11, 2022
I was benn Tustin huyndai Service was great And very kind conversation What else. Where is 6th star kind conversation What else. Where is 6th star More
Other Employees Tagged: Carlos Menjivar, Marcos Rodriguez, Rooben Khachatoorian, Max Nieto, Michael Shieh , Wayne Elchlepp, Entela Hysenllari, Jacob O'Neil, Matt Stone
July 18, 2022
Matt was such a pleasure to work with. He made the purchasing process so easy. He didn’t force or pressure me to buy. He’s also friendly and easy-going. It was like hanging out with a frie He made the purchasing process so easy. He didn’t force or pressure me to buy. He’s also friendly and easy-going. It was like hanging out with a friend. Frank did an awesome job speaking with the bank on my behalf and Crystal was so great explaining, in detail, every finance form I had to sign. This is my second purchase from this dealership and I’d 10/10 recommended buying from Tustin Hyundai and working with Matt! More
Other Employees Tagged: Matt Stone
June 28, 2022
I was very impressed by Carlos Menjivar at Tustin Hyundai. I pride myself on knowing everything about a car (and the various trim levels) before I go to the dealership, and I usually know more than t Hyundai. I pride myself on knowing everything about a car (and the various trim levels) before I go to the dealership, and I usually know more than the salespeople, but Carlos knew the vehicles inside and out and was instrumental in my choosing the right car for my needs. It's always a pleasure to deal with a true professional. The entire staff at Tustin Hyundai makes buying a car a pleasure. I recommend them to anyone I know who is interested in buying a Hyundai - they never disappoint. More
Other Employees Tagged: Carlos Menjivar
June 23, 2022
I had a great experience purchasing the Ioniq 5 at Tustin Hyundai today. Frank, Rick and the team were extremely easy to deal with via email and in person. They were friendly, responsive and efficient, and Hyundai today. Frank, Rick and the team were extremely easy to deal with via email and in person. They were friendly, responsive and efficient, and got me in and out of there in less than an hour! This is the second vehicle that I have purchased from Tustin Hyundai and I will definitely be recommending this dealership to family and friends. More
Other Employees Tagged: Rick Majors