Frank Melo

My appointment was for 10:00 am for 1st service on my escalade. Told me it would be about a 1 hour visit and wait period. I left the dealership at 12:50. Need to be realistic on telling me how long it w escalade. Told me it would be about a 1 hour visit and wait period. I left the dealership at 12:50. Need to be realistic on telling me how long it will take for service. SO-- everything went well and good, but the long wait kind of spoiled it from being a great visit to an ok visit. Loved the car wash at the end of the service! More

by MIKE.AQUILINO Verified Customer Verified Customer

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Very professional, treats people like a family member. . service is the best. As well as sales . service is the best. As well as sales More

by mapril Verified Customer Verified Customer

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This is the only GM dealer I use. We have purchased 3 vehicles from them. My 18 CTSV, 2020 XT5, 2023 CT5 Blackwing and new 2026 CT5 Blackwing have/will be serviced only with Norwood C We have purchased 3 vehicles from them. My 18 CTSV, 2020 XT5, 2023 CT5 Blackwing and new 2026 CT5 Blackwing have/will be serviced only with Norwood Cadillac. All of my other GM vehicles (Chevrolet, GMC & Buick) are only serviced with Paul. He is the best. More

by Chuck Lombardi Verified Customer Verified Customer

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Frank was great the finance group was tough to work with to many suprises and changes to many suprises and changes More

by kevin Verified Customer Verified Customer

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excellent experience Frank Melo was great! No pressure just worked to find the car I wanted! No pressure just worked to find the car I wanted! More

by bravewave33 Verified Customer Verified Customer

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We buy a lot of vehicles and this was one of the best experiences we have ever had. Excellent professional organization. Will be a repeat customer!! experiences we have ever had. Excellent professional organization. Will be a repeat customer!! More

by RVLACO Verified Customer Verified Customer

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Great Dealership and People. Sales, Service and management now their customers. I would highly recommend Sales, Service and management now their customers. I would highly recommend More

by RDESLONGCHAMPS Verified Customer Verified Customer

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Excellent salesperson. Highly knowledgeable. I have referred people to the dealership purely because of Frank's ability to sell a car with knowledge. His followup is 5 s Highly knowledgeable. I have referred people to the dealership purely because of Frank's ability to sell a car with knowledge. His followup is 5 star. More

by msullivan14 Verified Customer Verified Customer

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The team at Cadillac of Norwood is the best ! Attentive , knowledgeable and professional, they make sure to address your needs, Frank is the best as I have been a client for over 25 years ! Attentive , knowledgeable and professional, they make sure to address your needs, Frank is the best as I have been a client for over 25 years ! More

by JIM Verified Customer Verified Customer

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The team at Norwood Cadillac were very professional and accommodating. I would recommend to others. accommodating. I would recommend to others. More

by CHADKEEFE Verified Customer Verified Customer

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