Frank Melo
Frank Melo at Cadillac of Norwood

Frank Melo

Sales

Cadillac of Norwood

700 Providence Highway - Route 1
Norwood, MA 02062

5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Frank Melo

July 22, 2025

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Employee Rating

Dealership was well organized, staff were friendly and helpful. Whole transaction was seamless. Would recommend to anyone. More

by w_t_whiteley
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

July 20, 2025

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I found myself in the position of having to buy a car, which I was not looking forward to. Frank Melo and the entire team at Cadillac of Norwood made the process fairly painless. I'm very happy with the More

by johnjmccarthyiii
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Recommend Dealer
Yes

June 23, 2025

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Cadillac of Norwood is a first class dealership. I have bought my 7th car from them. The core team (sales, service, and the executive team) are fantastic. The collective group takes the time to l More

by CDAFTARY
Service Price Transparency
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Recommend Dealer
Yes

June 23, 2025

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Excellent service! Frank and Lindsey were great! We received the help that we needed. Thank you. More

by Long2ucb
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Recommend Dealer
Yes

June 17, 2025

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Clean, airy dealership. Everyone was courteous and pleasant. Special thanks to Mike Xidea who has always been a gentleman for all the years I've known him. More

by SHELDON10
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Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes

May 30, 2025

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Friendly staff, no hassle, everything was on time for appointments, Great job by Frank Mello in servicing my needs More

by david.dilillo55
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Iacabbo, Valdet Zariqi

Jun 16, 2025

Cadillac of Norwood responded

Thank you for the great review! We’re so glad to hear everything went smoothly and on schedule, and that you had a hassle-free experience with our friendly team. We'll be sure to pass along your kind words to Frank Mello - he’ll be thrilled to know he made a positive impact. We appreciate your business and look forward to seeing you again!

May 28, 2025

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We are always very happy with the service at cadillac of Norwood. Paul Tressler is a very good service advisor, and the work that the guys do is very good. More

by MANDMASSOCIATES
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Cadillac of Norwood responded

Thank you for your continued trust and kind words! We’re delighted to hear you’re always happy with the service at Cadillac of Norwood. Paul Treseler and our entire service team take great pride in providing excellent care, and we’ll be sure to share your compliments with them. We look forward to serving you again!

May 28, 2025

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Frank was greatly professional and helpful with questions I had about my vehicle and my purchase. I would recommend Frank and Cadillac of Norwood for your next Caddy purchase! More

by PJN.CORPFRAMINGHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2025

Cadillac of Norwood responded

Thank you for your kind recommendation! We’re glad Frank provided professional and helpful support throughout your vehicle purchase and questions. It means a lot to us that you’d recommend Frank and Cadillac of Norwood for anyone’s next Cadillac. We look forward to assisting you again in the future!

May 25, 2025

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My entire purchase of my new 2025 Caddy XT5 went very smoothly, no problems. My sales Rep. Frank Melo was great! Omar in the finance office was also very good. My one negative was my trade in offer of $8 More

by ALRICH13
Recommend Dealer
Yes
Jun 16, 2025

Cadillac of Norwood responded

Thank you for sharing your experience and congratulations on your new 2025 Cadillac XT5! We’re glad to hear that Frank Melo and Omar provided excellent service and made your purchase smooth and enjoyable. We appreciate your honest feedback regarding your trade-in offer. We always strive to offer competitive valuations, and we’ll take your comments into consideration as we continually work to improve. We value your business and hope to assist you again in the future.

April 02, 2018

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Employee Rating

Not a number! Every time you walk in everyone you come in contact with is very pleasant and helpful. I always felt like I was a priority and was treated like a pers More

by Belisle,Cristine2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Sousa, Brian Cunningham

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