Frank Monteforte

Just leased my 2nd Explorer through Levittown Ford. Frank Monteforte made my wife and I feel right at home. He was patient and explored all options for us, giving us the most while keeping to our budg Frank Monteforte made my wife and I feel right at home. He was patient and explored all options for us, giving us the most while keeping to our budget. He did a GREAT job and would not hesitate recommending him to our friends & family.! More

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Frank Monteforte my salesperson was a gentleman who took time to explain all my options when coming in to purchase my ford. Great Experience all Around including the receptionist to the finance office. time to explain all my options when coming in to purchase my ford. Great Experience all Around including the receptionist to the finance office. Glad to be a customer Chris W More

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It's not bad enough that the transmission in my Focus had to be repaired over a dozen times, but they had the nerve to attempt to charge me the $100 deductible as per my Ford Extended Care warranty (which I to be repaired over a dozen times, but they had the nerve to attempt to charge me the $100 deductible as per my Ford Extended Care warranty (which I would have gladly paid if this had been the first problem with the trans) , but then, additionally, they had the nerve to attempt to charge me sales tax on the total repair amount that Ford paid them for the repair. This was total BS and an attempted money grab, as they obviously didn't think I knew anything about NYS Sales Tax Law. When I called Ford Extended Care directly about this, I was informed the dealer was wrong and instructed to send them the invoice if the dealer would not release the car without me paying the sales tax and that they would reimburse me. I tried to talk to the service manager, but he was conveniently too busy to talk to me...this was the same guy that recently was so quick to send out emails introducing himself as the new service manager and that his door was always open if you have a problem. Eventually, after I made a big enough commotion, over the whole ordeal, the service writer, a nice enough guy, but who knew very little about Fords, got the manager to waive the deductible and the ridiculous sales tax charge on a $2000 trans repair. BUT, it only gets better... About a week, on Christmas Eve no less, I notice one of the lug nuts is missing from the R/F wheel. Checking the rest, I find that ALL the lugs on both front wheels are loose. So after tightening the loose lugs nuts, I call the service dept and get the switchboard who informs the service dept will be open until 2:00 PM. It’s now about 12:00 PM and I head over only to find, they are closed. So I go to the show room to looking for the general manager, but wound up with the sales manager, asking about possibly getting a lug nut from the make ready department, or taking one off a car on the lot. He said there were not tools there and that he could not do that, and that I'd have to wait for the following Monday, but when I then said I'd just go outside and take one off another Focus in the lot, a nice salesman who overheard the (at this time) commotion came over and said he'd look around the make ready dept and sure enough he found a lug nut for me. The sales manager took copies of all my paperwork and said the service manager would call me when the service department reopened after Christmas, but of course he never did. So, in addition to Levittown Ford being a major inconvenience with this whole transmission experience, attempting to rip me off for the sales tax on an extended warranty repair, they now have but the safety of my family in jeopardy, by leaving the front wheels loose after reinstalling the transmission. Needless to say, my 2021 Bronco will be either from Hassett or Hempstead Ford! More

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The best dealer ever ,like family. Again another great experience with my favorite person Frank Monteforte from Levittown Ford,I just bought a Edge Sport 7 months ,ago,and loved it so m Again another great experience with my favorite person Frank Monteforte from Levittown Ford,I just bought a Edge Sport 7 months ,ago,and loved it so much bought Another for my wife last week.Frank is like family, and all the Levittown Family,From Ed the GM of sales ,right to Mike in finance ,they are the best More

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Thank you Frank! If you are searching for a ford dealership to buy or lease a car...search no more! Frank was great so patient, knowledgeable and not pushy! He got me If you are searching for a ford dealership to buy or lease a car...search no more! Frank was great so patient, knowledgeable and not pushy! He got me a great deal on my lease..so happy! Adam in finance was great too! More

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Fantastic Service If car shopping was so easy and painless, I would of bought all my vehicles at Levittown Ford. My salesman was Frank and he was great. He wasn't that If car shopping was so easy and painless, I would of bought all my vehicles at Levittown Ford. My salesman was Frank and he was great. He wasn't that typical car sales that push you just to make a sale. He took his time and explained everything to me. Thank you again Frank! More

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No Hastle Pleasure to Buy! My Salesman Frank was great. Was not pushy and treated me as a friend the entire time. Gave me ample time to make my decision. Looking forward to my My Salesman Frank was great. Was not pushy and treated me as a friend the entire time. Gave me ample time to make my decision. Looking forward to my next purchase. More

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this is the way it should be when you get a new truck My sales guy was the best.HE was like someone I know for a long time.He made me feel at home with this sale NICE.---But , the day I picked up my truck My sales guy was the best.HE was like someone I know for a long time.He made me feel at home with this sale NICE.---But , the day I picked up my truck one key was missing.So because frank was so nice he said Im sorry can you come back I will get you a new key,I said OK.When my truck was at 167 miles the eng. light was on.So I called serive said come back on Friday .I said OK.So while I was waiting for my truck I was looking around and saw a bug garud I would like to put on my truck ($104.37) so I payed for it and the saleman put it on the side.Now I came all the way back for a key that you guys didnt have which is 160 mile from my house.Serive man Rob comes out and tells me we cant fix you truck we dont have the part.oooowell.So I said to Rob ok then and you put the bug graud on for me well it going to cost you.I said what??He said well it man time.I said man time what about my time coming 160 miles to get a key that you should have had??HE said I have to call Frank. well he said he clled Frank but he didnt.Comes back and he said I cant do it.So I gave back the part and walked out nerver to come back.-----Then Frank called me and said Arnie you come back and we will put it on.I said thank you Frank I know this wasnt you.But its on already and cost $57.00 less then yours.At the time I didnt care what it was my salesman made me feel so good about the sale so be it.Thanks to Rob you great service man I saved $57.00 at a diffrent place good going Rob.Ill tell you now if it wasnt for Frank this would been the last time at Levittown for me.It was to bad I had a good sale with Frank I was happy with it all.Fernando also the best,ARNIE More

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Mustang Purchase I came to this dealership to look at a few Mustang GT models that were in stock. Frank Moneforte spent the afternoon with my girlfriend and myself an I came to this dealership to look at a few Mustang GT models that were in stock. Frank Moneforte spent the afternoon with my girlfriend and myself and explored all of the models, and really helped me make my decision. Jay in finance got me into the car and made me feel comfortable about my purchase. I'm very satisfied, and I had a great time buying my new favorite car here. A+++ More

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Best experience buying a new vehicle ever Went to this dealership last Friday evening spoke to a sales person about buying a new 2015 f-150 pickup truck. spent about an hour looking for what I Went to this dealership last Friday evening spoke to a sales person about buying a new 2015 f-150 pickup truck. spent about an hour looking for what I wanted in a new truck. We found the truck of my dreams and began process into buying this pickup. From start to finish the experience was nothing less than great. Everyone I came in contact with during my visit at Levittown Ford was very professional and courteous. my experience with Frank was also amazing from start to finish he paid attention to every detail from going over all the features of my new truck to making sure i had every thing i needed to complete the transaction with insurance. If i had to buy another truck or car from Ford there is no other place i would trust. i would recommend them to any and all of my friends as well as strangers. Nice work Levittown Ford More

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