Frank Wallace | Page 12

Plenty of options Reasoning behind my 5 stars was because the seller I was with, Frank Wallace, was fantastic. He went out of his way to help me out on buying my first Reasoning behind my 5 stars was because the seller I was with, Frank Wallace, was fantastic. He went out of his way to help me out on buying my first car. He made sure I knew the options I had and to maximize my discounts I was able to get. More

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Merry Christmas! It was Thanksgiving weekend and we decided to stop over at our favorite Nissan dealer. Frank Wallace was as friendly and attentive as ever. We bought It was Thanksgiving weekend and we decided to stop over at our favorite Nissan dealer. Frank Wallace was as friendly and attentive as ever. We bought a Rougue with his help a couple of years ago. It was nice to see him again. To our surprise we received a Best Buy gift card as part of the promotion! More

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Repeat Customer In April 2015, my husband Carlos and I went to Gunn Nissan to look at used vehicles. Victor Magallenes found exactly what we were looking for in a Ni In April 2015, my husband Carlos and I went to Gunn Nissan to look at used vehicles. Victor Magallenes found exactly what we were looking for in a Nissan Murano. We were and still are absolutely delighted with the car and excellent service we received at Gunn Nissan. Had an issue with my car a few weeks later and Gunn Nissan did not hesitate to make things right. They put me in a loaner car until the problem was resolved--no questions. Tim Elkey made sure everything was taken care of quickly and correctly. We could not have asked for more. That's why, when Carlos' truck blew up on him, it was a no-brainer on where we should go to get our next vehicle. Today, we purchased a 2015 Nissan Frontier and, again, are super pleased with the truck and sales personnel, which included Victor, Brian, Kell (who is in training, but actually worked as a seasoned sales professional that went above and beyond in ensuring we were completely satisfied with our options) , and Alejandro Carrera (Kell's mentor). Kell and Alejandro were so patient in dealing with us. They listened to our requests and kept within the budget we established. They honored us with respect and courtesy, while making us feel comfortable, like family. Brian Blount was a professional. He coordinated everything when Carlos & I were provided the loaner vehicle and when we had to prepare the documents for Finance. Brian worked patiently with me and helped me understand the procedures--very helpful and patient. Mandell provided the same great and exceptional service in Finance that we experienced the last time. (even if he refused to help us out this time with any rebates--jk! ) :) Definitely will come back, should we need another vehicle. Highly, emphatically endorse and recommend Gunn Nissan to friends and family. Thanks for making our challenging time without a vehicle, less stressful for us. Carlos & Irene Valdez; San Antonio, TX More

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