Frankie Howell
Frankie Howell at Southern Team Nissan of New River Valley
Refer Me

Frankie Howell

Parts Manager

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

Contact Me
5.0
13 Reviews

Dealership Experience

25 yrs, 1 mo

Industry Experience

25 yrs, 1 mo

Languages Spoken

English English

5.0

13 Reviews

Write a Review

13 Reviews of Frankie Howell

April 30, 2024

Dealership Rating
Employee Rating

Great place to buy a vehicle They were very friendly and helpful every way Great people to work with More

by jwhendricks67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Dillion, Mike Fox, Preston Hedge, James Nardo, Mike Handy , Shawn Taylor, Chris Varner

May 01, 2024

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 28, 2024

Dealership Rating
Employee Rating

Nice people, easy to deal with. I got a fair deal, fully loaded pro 4x with engine, oil changes, inspection, covered for life!! Not bad, if you ask me. More

by Timmy.chinault
Recommend Dealer
Yes
May 01, 2024

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 26, 2024

Dealership Rating
Employee Rating

This is a great dealership that I have used for many years. Service is excellent and they always listen to the customer and solve any problems. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Preston Hedge, Mike Handy , Chris Varner, Raymond Bittinger

May 01, 2024

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 24, 2024

Dealership Rating
Employee Rating

I had a family emergency and had to go out of town, they worked me in without an appointment during a busy week. They always do a great job. More

by VICKIEJEAN.MCKINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Preston Hedge, Mike Handy , Chris Varner

Apr 25, 2024

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 21, 2024

Dealership Rating
Employee Rating

Top notch service. Highly recommend. Always professional and quality workmanship. Truly easy to deal with. More

by BILL.RICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Dillion, Mike Fox, Preston Hedge, James Nardo, Mike Handy , Shawn Taylor, Chris Varner

Apr 24, 2024

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 16, 2024

Dealership Rating
Employee Rating

Very knowledgeable, friendly, and makes sure all of my needs are met. Outstanding customer service!! I always specifically ask for Mike when I call to make an appointment. More

by A_ANDERSON179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Preston Hedge, Mike Handy , Shawn Taylor, Raymond Bittinger

Apr 18, 2024

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Apr 16, 2024

A_ANDERSON179 responded

I have been using this dealership for many years, since back in the New River Nissan days. It is the only place I go to purchase and service my Nissan’s. I wouldn’t think of going anywhere else. Great customer service! Service department is second to none. Fabulous staff!!

April 13, 2024

Dealership Rating
Employee Rating

Always satisfied with our service and the staff has a great personality. Always a pleasure to return. More

by GRAVLEYJ2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Preston Hedge, Mike Handy , Chris Varner

Apr 16, 2024

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 12, 2024

Dealership Rating
Employee Rating

Great people make great service,but turnover with technicians is a problem. I've not used the sales department. More

by HARLEYPAPAW6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Preston Hedge, Mike Handy , Chris Varner

Apr 16, 2024

Southern Team Nissan of New River Valley responded

We appreciate your feedback and are eager to better your return experience.

April 12, 2024

Dealership Rating
Employee Rating

Quick assistance, knowledgeable technicians who explained to me exactly why I needed what I needed, and even showed me what was the issue. Mike was very kind and patient with me. More

by Luckotheirish10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Handy

Apr 16, 2024

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 09, 2024

Dealership Rating
Employee Rating

Clean, professional, knowledgeable, a great bunch to deal with. That's why I've been purchasing vehicles from them for the past 15 years. More

by COBYFIZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Fox, Preston Hedge, James Nardo, Mike Handy , Chris Varner

Apr 10, 2024

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

1

Dealership Inventory (234 Vehicles)

new 2024 Nissan Rogue car, priced at $30,733
2024 Nissan Rogue
new
Brilliant Silver Metallic exterior
CVT
All-wheel Drive
new 2024 Nissan Titan car, priced at $46,074
2024 Nissan Titan
new
Gun Metallic exterior
Automatic
Four-wheel Drive
used 2022 Nissan Frontier car, priced at $29,987
2022 Nissan Frontier
used
Gun Metallic exterior
Automatic
Rear-wheel Drive
used 2022 Dodge Charger car, priced at $26,987
2022 Dodge Charger
used
Granite Pearlcoat exterior
Automatic
Rear-wheel Drive
new 2024 Nissan Rogue car, priced at $34,752
2024 Nissan Rogue
new
Baja Storm exterior
CVT
All-wheel Drive
used 2021 Nissan Armada car, priced at $40,800
2021 Nissan Armada
used
Aspen White Tricoat exterior
Automatic
Four-wheel Drive