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Franklin Colon Jr.

Overview Reviews (78) Inventory (312)

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Franklin Colon Jr.

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Franklin Colon Jr.

Business Manager

Key Hyundai of Salem

470 South Broadway
Salem, NH 03079

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4.9

78 Reviews

Overview Reviews (78) Inventory (312)

Languages Spoken

English

Spanish

4.9

78 Reviews

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78 Reviews of Franklin Colon Jr.

April 25, 2024

Dealership Rating

Employee Rating

Customer service is excellent the people are nice friendly, exceptional understanding very helpful also very informative friendly, exceptional understanding very helpful also very informative More

by ARSNAG73

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nancy Vega, Eric Acosta, Rafaelito Rodriguez

Helpful 0

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Apr 25, 2024 -

Key Hyundai of Salem responded

Thanks for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! The Key Difference Your friends at Key Hyundai of Salem

April 21, 2024

Dealership Rating

Employee Rating

Easy transition to turn in one lease and go to another. Nancy and Raffael most helpful as well as finance manager. Nancy and Raffael most helpful as well as finance manager. More

by CATHERINEGRANT3

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nancy Vega, Rafaelito Rodriguez

Helpful 0

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Apr 22, 2024 -

Key Hyundai of Salem responded

Thanks, Catherine, for sharing your thoughts about your experience with Nancy and Rafaelito at Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

April 17, 2024

Dealership Rating

Employee Rating

A very honest agent in the service area, very good work and all the other workers, very clear and precise in everything! Keep going guys! and all the other workers, very clear and precise in everything! Keep going guys! More

by Cesar Cruz

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James St. Brice, AJ Gagne, Brandon Marrero, Jeremy Case, Scott Kravitz, Diane Dupras, Sara Graveline, Steven Carter, Cristian Zapata

Helpful 0

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Apr 17, 2024 -

Key Hyundai of Salem responded

We are very happy to have provided you with such a positive experience, Cesar! We sincerely value your business and look forward to your next visit. Your friends at Key Hyundai of Salem

April 16, 2024

Dealership Rating

Employee Rating

This dealer has certainly been very helpful in getting me set up in the new Hyindai Elantra N and I've been loving it so far! set up in the new Hyindai Elantra N and I've been loving it so far! More

by ryan_winnett

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James St. Brice, David Flowers, Christian Rodriguez, Scott Kravitz, Diane Dupras, Joshua Grimard

Helpful 0

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Apr 17, 2024 -

Key Hyundai of Salem responded

Ryan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your Hyundai Elantra! Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem

April 10, 2024

Dealership Rating

Employee Rating

All of the staff I interacted with was incredible! Made the car buying process so easy! Made the car buying process so easy! More

by mmmeganmm458

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Flowers, Rafaelito Rodriguez, Gregg Georgoulis

Helpful 0

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Apr 10, 2024 -

Key Hyundai of Salem responded

It's fantastic to hear that we provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

April 03, 2024

Dealership Rating

Employee Rating

Eric Acosta, our sales person, from the moment he approached us, was professional , well informative, personal ,friendly, funny, made buying our cars easy, no pressure, felt super comfortable!! Arma approached us, was professional , well informative, personal ,friendly, funny, made buying our cars easy, no pressure, felt super comfortable!! Armando Rodriguez ,the General Maneger was super nice and funny ! Every staff member we encounter were super nice also.!!! 120% , recommend and refer hyndai location in salem, nh !! I will be spreading the word. Thanks again to all for making us feel comfortable !! More

by Kingstonroad6

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Flowers, Eric Acosta

Helpful 0

Report | Print

Apr 03, 2024 -

Key Hyundai of Salem responded

It's great to hear that Eric and our team were able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem The Key Difference

Apr 03, 2024 -

Key Hyundai of Salem responded

March 13, 2024

Dealership Rating

Employee Rating

Excellent Service. Nancy Vega was great. Kept us up to Date every step of the way. Everyone was Very helpful Nancy Vega was great. Kept us up to Date every step of the way. Everyone was Very helpful More

by Clk28

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nancy Vega

Helpful 0

Report | Print

Mar 13, 2024 -

Key Hyundai of Salem responded

It's fantastic to hear that Nancy provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem

February 21, 2024

Dealership Rating

Employee Rating

Nancy Vega was wonderful to work with. No pressure and took time to explain and go over things. Great overall experience No pressure and took time to explain and go over things. Great overall experience More

by Warrenk2

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nancy Vega, David Flowers

Helpful 0

Report | Print

Feb 21, 2024 -

Key Hyundai of Salem responded

Thanks for sharing your thoughts about your experience with Nancy here at Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem

January 21, 2024

Dealership Rating

Employee Rating

I was really anxious about the whole car shopping experience but Eric was amazing and didn't make me feel like I had to rush to make this big decision. I am also so happy with my car choice! experience but Eric was amazing and didn't make me feel like I had to rush to make this big decision. I am also so happy with my car choice! More

by NicoleLee0922

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Acosta

Helpful 0

Report | Print

Jan 22, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric and our team, and we look forward to working with you again. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 16, 2024

Dealership Rating

Employee Rating

Worst experience I have ever had getting my car oil change. They changed cabin filter when it didn't need to be done. Then didn't put the cover back on. Manager is not a pleasant person. change. They changed cabin filter when it didn't need to be done. Then didn't put the cover back on. Manager is not a pleasant person. More

by Cindy Murray

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: David Flowers, AJ Gagne, Brandon Marrero, Dana Tarbox, Jeremy Case, Scott Kravitz

Helpful 0

Report | Print

Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for bringing this to our attention, Cindy, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your friends at Key Hyundai of Salem

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