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Jeremy Case

Overview Reviews (69) Inventory (323)

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Jeremy Case

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Jeremy Case

Hyundai Sr. Master Tech

Key Hyundai of Salem

470 South Broadway
Salem, NH 03079

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4.6

69 Reviews

Overview Reviews (69) Inventory (323)

4.6

69 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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69 Reviews of Jeremy Case

April 17, 2024

Dealership Rating

Employee Rating

A very honest agent in the service area, very good work and all the other workers, very clear and precise in everything! Keep going guys! and all the other workers, very clear and precise in everything! Keep going guys! More

by Cesar Cruz

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James St. Brice, Franklin Colon Jr., AJ Gagne, Brandon Marrero, Scott Kravitz, Diane Dupras, Sara Graveline, Steven Carter, Cristian Zapata

Helpful 0

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Apr 17, 2024 -

Key Hyundai of Salem responded

We are very happy to have provided you with such a positive experience, Cesar! We sincerely value your business and look forward to your next visit. Your friends at Key Hyundai of Salem

January 31, 2024

Dealership Rating

Employee Rating

I was deeply impressed and treated with the utmost kindness when I brought my Hyundai in for service. That they were able to take me immediately, even though I did not have an appointment blew me a kindness when I brought my Hyundai in for service. That they were able to take me immediately, even though I did not have an appointment blew me away, and I could not have been more grateful. And the facility is impressive and welcoming! I felt reassured that they dealt with any serious issue in my car, and loved the way they had my car ready for exit!!!! More

by Jackie

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Acosta

Helpful 0

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Jan 31, 2024 -

Key Hyundai of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Your friends at Key Hyundai of Salem

January 18, 2024

Dealership Rating

Employee Rating

They were very friendly and everything was done right. Great people. Very professional. Will be back. Great people. Very professional. Will be back. More

by mfrockit

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 18, 2024 -

Key Hyundai of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Key Hyundai of Salem, we look forward to having you as one of our valued customers for many more years to come! Your friends at Key Hyundai of Salem

January 16, 2024

Dealership Rating

Employee Rating

The employees are always very friendly. My oil changes are always done quickly which is nice. My oil changes are always done quickly which is nice. More

by Cherylmcgonagle

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nancy Vega, Franklin Colon Jr., Brandon Marrero, Fabian Mejia, Sara Graveline

Helpful 0

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Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you, Cheryl, for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem

January 16, 2024

Dealership Rating

Employee Rating

Fast and efficient curtious and friendly treated like part of family took care of my oil change part of family took care of my oil change More

by supie41564

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James St. Brice, Eric Acosta, Nasaih Cruz, Christian Rodriguez, Scott Kravitz, Fabian Mejia, Sara Graveline

Helpful 0

Report | Print

Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Your friends at Key Hyundai of Salem

January 16, 2024

Dealership Rating

Employee Rating

Consistently great customer service and support. I get, get on and get out in a timely manner.. I get, get on and get out in a timely manner.. More

by Teacherdeb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Dana Tarbox, Scott Kravitz, Sara Graveline

Helpful 0

Report | Print

Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for sharing your experience. We appreciate your feedback and support. Please keep in touch and safe travels!

January 16, 2024

Dealership Rating

Employee Rating

Quality service department. They are great at communication, nice people, very helpful. I would recommend Key Hyundai service dept. They are great at communication, nice people, very helpful. I would recommend Key Hyundai service dept. More

by DCVINAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Dana Tarbox, Scott Kravitz, Sara Graveline

Helpful 0

Report | Print

Jan 17, 2024 -

Key Hyundai of Salem responded

Thanks for leaving us such a great review. We appreciate your feedback and support. Please keep in touch and safe travels!

January 16, 2024

Dealership Rating

Employee Rating

Efficient quick and very accommodating very helpful respectful and professional best dealership I have been to respectful and professional best dealership I have been to More

by ghewitt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Dana Tarbox, Scott Kravitz, Sara Graveline

Helpful 0

Report | Print

Jan 17, 2024 -

Key Hyundai of Salem responded

We’re happy to hear about your experience. Thanks for sharing and leaving us a great review. We appreciate your feedback and support. Keep in touch and safe travels!

January 16, 2024

Dealership Rating

Employee Rating

Very friendly and helpful Salesman was knowledgeable and pleasant service was completed in a timely manor and pleasant service was completed in a timely manor More

by fattcat64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: AJ Gagne, Brandon Marrero, Dana Tarbox, Scott Kravitz, Sara Graveline

Helpful 0

Report | Print

Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 16, 2024

Dealership Rating

Employee Rating

Worst experience I have ever had getting my car oil change. They changed cabin filter when it didn't need to be done. Then didn't put the cover back on. Manager is not a pleasant person. change. They changed cabin filter when it didn't need to be done. Then didn't put the cover back on. Manager is not a pleasant person. More

by Cindy Murray

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: David Flowers, Franklin Colon Jr., AJ Gagne, Brandon Marrero, Dana Tarbox, Scott Kravitz

Helpful 0

Report | Print

Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for bringing this to our attention, Cindy, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your friends at Key Hyundai of Salem

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