50 Reviews
Write a Review50 Reviews of Fred Retzlaff
March 08, 2024
Everyone in Sales and Service have been extremely easy and pleasurable to work with. I highly recommend this dealership! and pleasurable to work with. I highly recommend this dealership! More
Other Employees Tagged: Zacharia Baker, Kyle Hill, Heidi Tucker , Jesse Sleutel
February 12, 2024
Every single person I interacted with, from Felicia at the start, to Fred at the end, was absolutely amazing. Not having a car for two weeks was so stressful and I was able to tow my car over to Hyundai the start, to Fred at the end, was absolutely amazing. Not having a car for two weeks was so stressful and I was able to tow my car over to Hyundai of Asheville and be taken care of within 2 days. It was unreal how fast they got me back in my car. I also had a lot of questions and the team was so patient and didn’t mind walking me through all the details and their recommended next steps. I could not be more grateful for their support and excellent service. Their team work and dedication to the customer experience definitely shined. 10 out 10 recommend More
Other Employees Tagged: Felicia Haynes
February 09, 2024
I love this dealership. I bring all my cars here. Very professional. My car was in and out in a jiffy. Fred is a wonderful service advisor. I bring all my cars here. Very professional. My car was in and out in a jiffy. Fred is a wonderful service advisor. More
Other Employees Tagged: Forrest Smith, Will Kuhn, Heidi Tucker, Felicia Haynes , Keith Jackson-service technician
February 01, 2024
Service department is always willing to help, even with no appointment, and the sales floor team are supportive and very attentive. no appointment, and the sales floor team are supportive and very attentive. More
Other Employees Tagged: Cassie Bevill, Kyle Hill, Michael Nunez , Jesse Sleutel
January 24, 2024
It’s a good clean dealership. The workers are all friendly and very efficient.it had been raining so I was afraid they wouldn’t wash it this time but it had some road salt on it t The workers are all friendly and very efficient.it had been raining so I was afraid they wouldn’t wash it this time but it had some road salt on it that I sure was hoping to get washed off. Nothing to worry about when I got it back it had been cleaned inside and out. Very pleased! More
Other Employees Tagged: Forrest Smith, Will Kuhn, Kyle Hill, Heidi Tucker, Felicia Haynes
January 17, 2024
Great customer service from start to finish. The wait is not too long. The staff is very friendly. I couldn’t have asked for better service. They kept me informed of my vehicle service progress The wait is not too long. The staff is very friendly. I couldn’t have asked for better service. They kept me informed of my vehicle service progress through text messages while I waited. I would definitely recommend this dealership! More
Other Employees Tagged: Forrest Smith, Will Kuhn, Heidi Tucker, Felicia Haynes
January 05, 2024
The team was highly professional with positive energy; provided great information and offered many options on how to approach the maintenance of our vehicle. provided great information and offered many options on how to approach the maintenance of our vehicle. More
Other Employees Tagged: Heidi Tucker
January 03, 2024
Asheville Hyundai is a great dealership. Everyone is super knowledgeable and reliable. The staff is respectful and the hospitality is excellent. Everyone is super knowledgeable and reliable. The staff is respectful and the hospitality is excellent. More
Other Employees Tagged: Forrest Smith, Will Kuhn, Tiffany Davis, Justin Collis, Heidi Tucker