Gabriel Romano

service reps were understanding and helpful, however waiting time seemed quite long for a minor repair waiting time seemed quite long for a minor repair More

by VACPO Verified Customer Verified Customer

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Without a doubt, the worst new car sales experience ever. I believe they lied to my wife to get a sale, saying they would pick up our car for service despite us living at least an hour away. My wife WILL NOT I believe they lied to my wife to get a sale, saying they would pick up our car for service despite us living at least an hour away. My wife WILL NOT GO to MBCH for service (Yes, I KNOW that's the answer) and, no surprise, MBAC service will not pick up our car so we just make a day of it to get routine service. I know we shouldn't have believed these guys but when both the salesman AND manager tell the same story, it adds credibility. Impossible to say we KNOW the sales guys lied but they create a problem, throw it over the fence to service and then walk away with their sales quota met, While I kick myself for falling for this nonsense, it's a one-time deal. We won't buy from another Piazza dealership and it's back to an LS we go. These people are just awful. More

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Excellent service. Prompt scheduling. Informative service reps. High service orientation in both sales and service. Prompt scheduling. Informative service reps. High service orientation in both sales and service. More

by CARL.SULLO Verified Customer Verified Customer

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Condescending. Accused ME of “letting the car idle for 3 hours”. Doesn’t make sense. Accused ME of “letting the car idle for 3 hours”. Doesn’t make sense. More

by MICHELE.S.TOMKIN Verified Customer Verified Customer

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Had a flat tire on my brand-new AMG just 5 days after I got the car. Good thing I purchased the wheel and tire package. Leo was great to work with. He had me bring the car in. Thought he had one replac got the car. Good thing I purchased the wheel and tire package. Leo was great to work with. He had me bring the car in. Thought he had one replacement, but it turned out to be a different tread design. He tried to get a tire the next day, but it was not available locally. Had to go to Ohio for the tire size. Took three days to get the tire delivered. Leo kept me updated daily on the status of the tire. This was my only experience with the service department, but was very happy with their follow up and keeping me informed. More

by DOUG@LUBENOWAGENCY.COM Verified Customer Verified Customer

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Kevin Rossi and his team make the service department a great asset Mercedes Benz of Atlantic City. Always a pleasure dealing with them great asset Mercedes Benz of Atlantic City. Always a pleasure dealing with them More

by GIOT974 Verified Customer Verified Customer

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It was an overall fine experience, from sales to the finance department. The car is amazing. finance department. The car is amazing. More

by MFARKAS1961 Verified Customer Verified Customer

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Great dealership with excellent staff throughout. From service to sales they are professional in all aspects. From service to sales they are professional in all aspects. More

by MRSUDSLAUNDRY1 Verified Customer Verified Customer

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Pleasant employees, helpful employees when you arrive in the dropoff area! Good customer service! Gabriel Romano was exceptional to deal with! the dropoff area! Good customer service! Gabriel Romano was exceptional to deal with! More

by PHLLPS77 Verified Customer Verified Customer

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Great Service and very proffessional. Kelvin my service advisor is always attentive to my service needs. Kelvin my service advisor is always attentive to my service needs. More

by MRSUDSLAUNDRY1 Verified Customer Verified Customer

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