Garrett Graham
Garrett Graham at Mercedes-Benz of Lynnwood

Garrett Graham

Service Consultant - Master Certified

Mercedes-Benz of Lynnwood

17800 Highway 99
Lynnwood, WA 98037

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5.0
29 Reviews
5.0

29 Reviews

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29 Reviews of Garrett Graham

November 19, 2025

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Employee Rating

I I have been going to Mercedes Of Lynwood for about 10 years. My service rep is Garrett Graham, and he is as good a service rep as I have ever had anywhere. He’s polite, thorough, always addresses any iss More

by Brucetandy1
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2025

Mercedes-Benz of Lynnwood responded

We love hearing from loyal customers like yourself, and we can't wait to share your excellent feedback with Garrett. Thank you for trusting Mercedes-Benz of Lynnwood with your business and your five-star review!

October 24, 2025

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My car had some symptoms, so I got it diagnosed from Mercedes-Benz of Lynnwood. However, it did not detect the problem correctly, and I had to go to another service center to have my car diagnosed again More

by Daz
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Recommend Dealer
No
Oct 27, 2025

Mercedes-Benz of Lynnwood responded

Daz, I'm truly sorry to hear that our initial diagnosis didn't meet your expectations. We aim for accuracy and efficiency in all of our services, so it's disappointing to learn we've let you down here. If possible, I would appreciate the opportunity to discuss this further with you so we can make things right. Thank you, Gary Lang - Service Manager - 425-275-5760

May 21, 2025

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Service Dept. Very good, knowledgeable and friendly assistants, area clean and inviting, very professional and a pleasure to work with. More

by Merc owner
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Recommend Dealer
Yes

Other Employees Tagged: Scott Sauer, Josh McDowell, Tyrone Lawrence , Casey Smith

May 22, 2025

Mercedes-Benz of Lynnwood responded

Thank you for sharing your positive experience with the service department at Mercedes-Benz of Lynnwood! We're delighted to hear that our team provided knowledgeable and friendly assistance in a clean and inviting environment. We look forward to serving you again!

April 06, 2025

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Benz of Lynnwood has always taken good care if my car service needs . Garret, the most recent service rep, made sure I had the model Mercedes that I requested as the loaner for the day. A happy experienc More

by MerJax
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Recommend Dealer
Yes
Apr 07, 2025

Mercedes-Benz of Lynnwood responded

We're delighted to hear that Garret and the team at Mercedes-Benz of Lynnwood provided you with a satisfying service experience. It's great to know your needs were met, including getting the loaner model you requested. Thanks for sharing!

April 06, 2025

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Great service and sales, Garrett in svc and Andy in sales mgmt are my go to guys More

by Knoxpolk45
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Plata

Apr 07, 2025

Mercedes-Benz of Lynnwood responded

Thank you for leaving Mercedes-Benz of Lynnwood a five-star review! We are happy to hear that you enjoyed working with Garrett and Andy. Congrats on your new ride!

March 01, 2025

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The general manager takes time to make you feel very comfortable and personable. My advisor, Garrett Graham is very caring and helpful! More

by 1preciouswillow
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Recommend Dealer
Yes

Other Employees Tagged: Jourdain Henao, Stefan Halata , Brandon Taylor

Mar 03, 2025

Mercedes-Benz of Lynnwood responded

We're delighted to hear that our general manager and Garrett made your experience at Mercedes-Benz of Lynnwood comfortable and personable. Thank you for sharing this positive feedback!

November 23, 2024

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Great place to buy and service a car, we recommend to everyone, will buy our next there. More

by Knoxpolk45
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Plata , Kevin Lee

Nov 25, 2024

Mercedes-Benz of Lynnwood responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Mercedes-Benz of Lynnwood Team

October 04, 2024

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Your individual service manager does everything he/she can to make your visit as painless as possible! They even will loan you a brand new Mercedes to drive while yours is Being serviced! More

by della8775
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Recommend Dealer
Yes
Oct 07, 2024

Mercedes-Benz of Lynnwood responded

We're delighted to hear that our service manager made your visit smooth and enjoyable at Mercedes-Benz of Lynnwood! Providing a loaner vehicle is just one way we aim to enhance the customer experience. Thank you for sharing your positive feedback!

July 05, 2024

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Took care of issue was friendly professional and was a great listener of my concern More

by racine
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Recommend Dealer
Yes

Other Employees Tagged: Eric Anderson, Roel Belen

Jul 05, 2024

Mercedes-Benz of Lynnwood responded

Racine, thanks from the entire team at Mercedes-Benz of Lynnwood!

May 08, 2024

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From 2018-2023 I had Mercedes of Lynwood service all my Mercedes vehicles. I can honestly say this is the most customer oriented dealership I've ever worked with, and they make sure to make things right More

by nfollin
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Recommend Dealer
Yes

Other Employees Tagged: John Bang, Kevin Lee, Andrew Staffeld

May 09, 2024

Mercedes-Benz of Lynnwood responded

We're truly touched by your review. It's great to know that Andrew, Garrett, and the rest of our team at Mercedes-Benz of Lynnwood have consistently provided you with top-notch service over the years. We'll miss having you around but wish you all the best in your new location!

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