Garrett Graham | Page 2

Garrett Graham has been my service contact for 3 years. He does a great job of customer service and support. Strongly recommend MB of Lynwwood. He does a great job of customer service and support. Strongly recommend MB of Lynwwood. More

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Mercedes Lynnwood did it again! Their service is exemplary. I get first class service and I always leave that place satisfied. Garret was the one that took care of my car this time. He was friendly, exemplary. I get first class service and I always leave that place satisfied. Garret was the one that took care of my car this time. He was friendly, professional, and knowledgeable. I thought I was going to spend $$ on an oil change. Turns out, it just needed a top off. It was very quick. He checked something on my dashboard and even showed me how to do it. I didn’t even have to leave my seat. He topped it off with no charge. I asked about another issue with my car. But I was in a rush and couldn’t get it checked right there and then. So, as he promised, he quickly gave me an estimate for the fix. It literally took him two minutes. I am happy with the service. I don’t mind paying $ for an oil change or anything else in the future. These guys earned my trust. More

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Garrett is excellent I couldn't be more satisfied. Knowledgeable and easy to deal with. Kept me informed with the status of the work. Easily recommendable. I have been a M I couldn't be more satisfied. Knowledgeable and easy to deal with. Kept me informed with the status of the work. Easily recommendable. I have been a M-B owner for over 20 years and have a fair knowledge base from which to work. Garrett knew his business, explained in detail how the fuel vapor recovery devise work, and provided me with the old canister after the work was completed. While I am no mechanic I like to understand how various components function. More

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Confident I always have the best experience at MB Lynnwood. There's a great atmosphere there, everyone is extremely nice, and happy to serve. They always go the I always have the best experience at MB Lynnwood. There's a great atmosphere there, everyone is extremely nice, and happy to serve. They always go the extra mile. Service advisors follow through every detail to see that it's done right! I've had a couple service advisors, also good but Garrett is my go to person, I have no doubt about the outcome, just know he is always credible and puts you totally at ease, a star performer for this company!!! More

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Positive Experiences Overall My experiences with Mercedes-Benz Lynnwood have always been very positive thanks to Garrett Graham & Josh McDowell- super friendly, positive, attentiv My experiences with Mercedes-Benz Lynnwood have always been very positive thanks to Garrett Graham & Josh McDowell- super friendly, positive, attentive, thorough, and professional. Which is why I decided to always come back to this dealership for my routine services. More

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A Perfect Service Experience Jourdain and Garrett really know how to take care of me and address my concerns in a positive and professional manner. Having an issue with a vehicle Jourdain and Garrett really know how to take care of me and address my concerns in a positive and professional manner. Having an issue with a vehicle can be nerve-racking, but they make it pleasant. I know it will be done right the first time. My experience with them and the Mercedes brand will me coming back again and again. More

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The Best Service To be perfectly honest, Garrett is why I get my car serviced at Mercedes-Benz of Lynnwood. Every time I call or do a drive-by, he is always there wi To be perfectly honest, Garrett is why I get my car serviced at Mercedes-Benz of Lynnwood. Every time I call or do a drive-by, he is always there with a smile, hand shake and with answers to my questions. One example; I work in a gated parking lot and one time I locked my keys in the trunk. I know right.... I put in a call to Garrett, He walked me through the process explaining which fuse to pull to reset the car alarm. Hands down, the best even when you're not at the dealership getting service on your car. 10 out of 10. David H More

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Great Service We scheduled an online service appointment and were fortunate to meet Garrett. He provided excellent customer service and provided great care to our v We scheduled an online service appointment and were fortunate to meet Garrett. He provided excellent customer service and provided great care to our vehicle. I would recommend the team at MB of Lynnwood. More

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Service Experience Garrett Graham, Eric Anderson and Stefan Halata are a tremendous credit to Mercedes-Benz and always provide a prompt, professional response whatever t Garrett Graham, Eric Anderson and Stefan Halata are a tremendous credit to Mercedes-Benz and always provide a prompt, professional response whatever the occasion. They are informative, accommodating, extremely efficient and I have found that I can rely on them. All the members of the Lynnwood staff focus on Customer Service and are, in large part, why I strongly recommend the dealership to others as consistently outstanding. More

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Great Service! I choose Mercedes Lynnwood because they go above and beyond for me. I have been going there for many years and have built a great relationship with my I choose Mercedes Lynnwood because they go above and beyond for me. I have been going there for many years and have built a great relationship with my advisor. The prices are fair and the people are friendly! More

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