Gary Marsh

This was the smoothest, fastest, non stressful car buying experience I’ve ever had. David and Mike Haywood were so patient and made sure we knew all of our options to find the best car for my family. The fin experience I’ve ever had. David and Mike Haywood were so patient and made sure we knew all of our options to find the best car for my family. The finance team was so helpful and made sure I was covered for all of my warranty needs as well. Thank you David Slen! We love our new car! More

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Gary was very professional. He explained everything about the vehicle I had purchased. He was honest. The best salesman I have ever dealt with. Would not hesitate to contact him He explained everything about the vehicle I had purchased. He was honest. The best salesman I have ever dealt with. Would not hesitate to contact him again in the future. The staff was also very friendly, professional, and honest. More

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My F150 2013 has been in their service dept since Jan, I had a problem with something killing my battery, after 2 diagnostic checks On 3/15 they finally got back to me and said that I had a a Crack in my ta had a problem with something killing my battery, after 2 diagnostic checks On 3/15 they finally got back to me and said that I had a a Crack in my tail light that was the issue. Then 2 months later they called me back and said it was a module issue. A month later they called me back and said the module they put in had a recall. A month ago they called again and said that they got the new part in and was putting in, at 10a.m I got that call, they said after they put that part they will call me back by 12, i never received a call. I reached out 3 weeks later to see what was going on, I was called a week later, where I was told that the part is in and something else is going wrong so they need to do another diagnostic which I will be charged for. It's now July 3rd and still no call. Mind u while during all this time I have received 5 calls asking if I wanted to trade in my truck which I have not seen for 7 months. This is jus horrible customer service. More

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Professional courtesy friendly Top-notch . .. From the first phone call thru driving off the lot was easy process. THANKS .. From the first phone call thru driving off the lot was easy process. THANKS More

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Very disappointment.😡 I have a Mustang...stereo display went blank so I took it to the dealer.. My service manager told me to replace APIM which was functioning properly and I paid $900 for the APIM..but t went blank so I took it to the dealer.. My service manager told me to replace APIM which was functioning properly and I paid $900 for the APIM..but that didn't work ... =screen was still blank. He told me that they have to keep trying to fix car until they fixed my car and I have to pay each and every services and parts fees. I decided to take my car back but wiper wasn't functioning ..when I asked, they said I have to replace wiper motor... But wiper motor was good , wiper fuse was in wrong place. I found that they just want to replace parts without knowing what is going with a car.. SOUNDS LIKE LOOTING PEOPLE. More

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I always receive OUTSTANDING service at Five Star Ford Stone Mountain. Everyone is very friendly and very helpful. You will not be disappointed with your service. Stone Mountain. Everyone is very friendly and very helpful. You will not be disappointed with your service. More

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I had the best experience I’ve ever had buying a vehicle. The whole staff at Five Star Ford is first class. From the moment I set foot on the lot to the time I drove off in my new F-150 my experience was gre The whole staff at Five Star Ford is first class. From the moment I set foot on the lot to the time I drove off in my new F-150 my experience was great. I highly recommend Five Star Ford. More

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Bought a car that broke 2 days later Sales staff was really nice getting me out the door with a good deal on a bmw 335i. I asked if there were any problems that they would work with me on Sales staff was really nice getting me out the door with a good deal on a bmw 335i. I asked if there were any problems that they would work with me on it. On the second day of driving a turbo went out($3500 to repair). Someone from the dealer called me to see how it was going( very nice) and I told the lady what happened. She said the service manager would call me the next day...nothing heard. Texted and emailed...no return calls or emails. More

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Excellent Customer Service Excellent Customer Service. Would recommend the dealership to others... Very speedy process and courteous... Nice, large selection of vehicles... Very Excellent Customer Service. Would recommend the dealership to others... Very speedy process and courteous... Nice, large selection of vehicles... Very good experience.. Thank you for being such a great dealership... More

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Awesome My visit here was great Tony made sure I was happy with the price of the car. I will be sure send my friends and family here. My visit here was great Tony made sure I was happy with the price of the car. I will be sure send my friends and family here. More

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