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Gary Ross
Gary Ross at Jeff Belzer's Roseville Chrysler Dodge Jeep Ram

Gary Ross | Page 3

Service Advisor

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram

2805 Long Lake Rd
Roseville, MN 55113

4.6
57 Reviews
4.6

57 Reviews

Write a Review

Dealership Experience

16 yrs

Industry Experience

33 yrs, 5 mos

57 Reviews of Gary Ross

December 22, 2022

Dealership Rating
Employee Rating

Simple service appointment to address software updates for 3 TSB/recall notices. In and out in about 20 minutes or so, super fast service. More

by jmgural
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 22, 2022

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Jeff Belzer Chrysler Dodge Jeep Ram Roseville team. Drive safely, and we hope to see you back again down the road!

December 11, 2022

Dealership Rating
Employee Rating

I won’t go back for service. Anytime in the future.after my last appointment. More

by tauge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Dec 12, 2022

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Tauge, we are disappointed to hear of the negative experience you had at our location. We would appreciate the opportunity to address your concerns. Please reach out to our Service Manager Burrell directly at (651) 638-0174 or at bnadeau@jeffbelzer.com. Thank you, and we look forward to hearing from you.

June 16, 2021

Dealership Rating
Employee Rating

Everyone was so nice caring and professional and they also made my kids feel welcome too . The receptionist in the front loved to play with the kids Ans answer any questions I had . I would recommend thi More

by Jjlyons12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Lancman , Dave Cox, Olu Davis, Shane Pajl, Rob Robinson

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June 01, 2021

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Employee Rating

Amazing I love coming here for any service my Jeep needs it’s always quick and the job is always done right they are very helpful and customer service is great More

by fieldslashana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Lancman , Dave Cox, Olu Davis, Shane Pajl, Rob Robinson

Helpful
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Jun 01, 2021

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Roseville Chrysler Jeep Dodge RAM. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

June 01, 2021

Dealership Rating
Employee Rating

My car was not repaired after service. Gary asked me how my service was, I told him that the problem still existed. I told him I would need to check my work schedule before I could bring it back. Then my More

by markjameszirbel
Recommend Dealer
No
Helpful 1
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Jun 04, 2021

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Thank you for your time, Mark. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 31, 2021

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Employee Rating

Gary has served as my mechanical advisor for almost 20 years. He is knowledgeable, friendly, and most importantly he is trustworthy. I know I can depend on Gary to make clear to me what issues I have wi More

by Fred Jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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May 31, 2021

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Fred, Thank you so much for your excellent review! We are so glad that Gary had the opportunity to work with you, and we are thrilled that you found your experience with us to be another positive one here at Roseville Chrysler Jeep Dodge RAM. Please don't hesitate to reach out if you need anything else. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 26, 2021

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Employee Rating

Gary is incredibly helpful, and the guys doing the work are efficient and friendly. I had trouble with some previous recall work they'd done and they got me in quickly and performed the work quickly as wel More

by haddayr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Lancman , Dave Cox, Olu Davis, Shane Pajl, Rob Robinson

Helpful
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May 26, 2021

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gary met your expectations. Thank you again for choosing Roseville Chrysler Jeep Dodge RAM, we look forward to having you as one of our valued customers for many more years to come! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 25, 2021

Dealership Rating
Employee Rating

free oil change etc. declined. billed $110 when they have coupons for $29.95 or $34 .95 all the time and coupon was not offered. More

by markbanashak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Helpful
Report | Print
May 28, 2021

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Thank you for your time. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 29, 2021

markbanashak responded

hi burrell, my email is mark...@.... provided email contact and no reply from the service manager. i guess poor service runs all the way to the top. email redacted since no reply. thanks, mark

May 24, 2021

Dealership Rating
Employee Rating

Service center (Gary) is awesome. Very straightforward and trustworthy. Have used this service center a number of times and have been satisfied each visit. Easy process, good communication. More

by phm716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
May 24, 2021

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

May 20, 2021

Dealership Rating
Employee Rating

Thank you for the good service. I was able to easily schedule my appointment online. I brought my car in, dropped it off and it was ready within hours. More

by haye0121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
May 21, 2021

Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Burrell Nadeau Service Manager bnadeau@rosecjd.com 651-638-0185

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