Gavin Strong

Fast, professional, and very polite. Clean environment in the service area as well as the lobby. Clean environment in the service area as well as the lobby. More

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I came in for a oil change and I didn’t get that. They were more concerned with my tires that were brand-new They were more concerned with my tires that were brand-new More

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Worst Car Buying Experience Ever Purchased vehicle on a Saturday and was told the vehicle would be able to be picked up on Monday; however, because I added some ad-ons, the vehicle ha Purchased vehicle on a Saturday and was told the vehicle would be able to be picked up on Monday; however, because I added some ad-ons, the vehicle had to be picked up on Tuesday which was understandable. I called at least 10 times on Tuesday to get an update on when I could pick up my vehicle as it is an hour and half round trip. No one had any answers and I was transferred call after call after call after call from Receptionist to Najee to Andrew to Cam to JC to Ivan.. to no avail. Once I was able to speak to Kerry, I was told that it wouldn't be ready to be picked up until Wednesday afternoon. Today is Wednesday and guess what, I've been calling all day long and again being transferred again multiple times from the Receptionist to Gavin to Shirley to Kerry to Jim to Isabel. The latest update is that the vehicle MIGHT be ready by 6pm today although it was promised to be delivered yesterday. To say post-purchase customer service is horrendous is an understatement. If I could leave zero stars on the review, I would; 1 is too high. The great salesmanship from Robert was destroyed by the post-purchase communication and even more poor customer service. More

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Great service, friendly lobby full of amenities for their customers, I really enjoy bringing my car for service, gets done right, by friendly people. Best Toyota dealer in Utah customers, I really enjoy bringing my car for service, gets done right, by friendly people. Best Toyota dealer in Utah More

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Toyota Boutiful The team here is very knowledgeable about your vechicals needs. With fast a friendly service, I would recommend this place to anyone looking to get th The team here is very knowledgeable about your vechicals needs. With fast a friendly service, I would recommend this place to anyone looking to get their vehicle up and going again. More

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Great purchase of my 2016 Tundra and service experience A couple of weeks ago I bought a new Tundra from start to finish it took only an hour and half. I have never bought a Toyota.I ran into a great sale A couple of weeks ago I bought a new Tundra from start to finish it took only an hour and half. I have never bought a Toyota.I ran into a great sale person Tyson Bentzen. I have owned Ram, Ford and Chevy dozens of them. Tyson did a really good Presention and had me drive it product knowledge was great, bottom line he sold me on this truck I wasn't leaving without it. I had a lift put on it the next day service was fantastic I didn't have an appointment they put a lift on it in 2 hours willing waiting in the lounge very comfortable. More

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Awesome...always!! I called Gavin about a remote for my 1996 Toyota Land Cruiser and I had some numbers on the back of the remote. He looked up to confirm the part , a I called Gavin about a remote for my 1996 Toyota Land Cruiser and I had some numbers on the back of the remote. He looked up to confirm the part , and found out that I could get the part in SLC, and gave me the phone number... Thank you so much Kevin for going out of your way for me !!! More

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