George Luciano

Very friendly and honest staff. Every person made us feel welcome. Dylan, Troy, and Beverly get a special shout-out for their service. Every person made us feel welcome. Dylan, Troy, and Beverly get a special shout-out for their service. More

by cborukhin Verified Customer Verified Customer

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I had a few issues when picking up my new car but they did everything to rectify it and make sure everything was right. I would definitely recommend this dealership. Nigel went out of his way to assist did everything to rectify it and make sure everything was right. I would definitely recommend this dealership. Nigel went out of his way to assist me as best as he could. Thank you for a great experience. More

by makal0361 Verified Customer Verified Customer

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Kenneth was wonderful to work with , he answered all of our questions and try to get us the best deal within our budget our questions and try to get us the best deal within our budget More

by cac2464 Verified Customer Verified Customer

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They were very friendly and helpful. Was ablebto get my vehicle and insurance the same Was ablebto get my vehicle and insurance the same More

by antoine.houston355 Verified Customer Verified Customer

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We enjoyed our experience at Gettel KIA. We were treated fairly and professionally. Elijah and Troy made the process seamless and were easy to talk to. Thanks again. We were treated fairly and professionally. Elijah and Troy made the process seamless and were easy to talk to. Thanks again. More

by Weavertp Verified Customer Verified Customer

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When I showed interest in making this deal and beginning negotiations, I was immediately approached with our internet price is a mistake. That’s a poor negotiation tactic and unethical in my view. That’s no negotiations, I was immediately approached with our internet price is a mistake. That’s a poor negotiation tactic and unethical in my view. That’s not my fault, KIA messed up and that should not have even been included in my deal! I do not even know why I allowed them to add the extra money to the internet price, that is a KIA mistake and terrible customer service when starting negotiations, After the deal is made and I signed all paperwork for my purchase, I was approached with my one key fob that had a dead battery as I was leaving. I found out the battery was dead when my car I just bought off the lot locks my keys in because it doesn’t recognize the dead key fob!!!! Imagine how that was for me!!! (Glen did replace it on my request, after returning two weeks for my IOU. Knowing there was only one key fob, I would have requested a second one in the deal! Terrible on Kia’s part.This is my 5th car I have purchased from a major dealership, key fobs were always brought out during the process, not when I’m walking out the door after my purchase then approached with my one dead key fob!! I am lost for word on this part! Continuing on, when inspecting my car during negotiations I requested DAMAGES be repaired on front left bumper! I assumed all repairs would be completed as requested for sale to happen! Lacking poor details in paper work, my IOU only stated repairing the scratches and paint as, Glen, my sales man left out key details or just assumed there was not a dent! That is a clear sign of not listening to the customer when I specifically said, “Damages” When picking up my truck, the repair was only half way completed. Yes,the paint and scratches were fixed but, I still have dents in my 34k car I just purchased from KIA. Totally unacceptable that I have to check his details after I requested the repair! I do not need any favors from yall, but this is my review and I will not refer or return for anything from KIA as this has been the worse deal I have made, lacking communication, details and customer service!! Blame me for not TRIPLE checking but I thought I could trust KIA to listen and give me what I requested in your part of the deal! You got two stars only because I like KIA vehicles, not your service! Thank you! More

by Matthew Alan Smith Verified Customer Verified Customer

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Greg Lapina was absolutely aces in helping me with my lease buyout. Not hoops to jump through no hassle straightforward numbers and great service George in the finance office was amazing as well and expl lease buyout. Not hoops to jump through no hassle straightforward numbers and great service George in the finance office was amazing as well and explained my warranty options clearly and concisely will do business here again for sure More

by tonestallone92 Verified Customer Verified Customer

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everyone was very nice very good service and good selection of vehicles easy to work with selection of vehicles easy to work with More

by jaschulz Verified Customer Verified Customer

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Greg Lapina was wonderful to work. Very competent and knowledgeable of KIA cars. He was personable. Very competent and knowledgeable of KIA cars. He was personable. More

by dojaty Verified Customer Verified Customer

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Had a great experience purchasing a new car. They were great to work with before we came into dealership, and then the process was as easy as it could be. They were great to work with before we came into dealership, and then the process was as easy as it could be. More

by welshusa Verified Customer Verified Customer

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