George Luciano | Page 2

We enjoyed our experience at Gettel KIA. We were treated fairly and professionally. Elijah and Troy made the process seamless and were easy to talk to. Thanks again. We were treated fairly and professionally. Elijah and Troy made the process seamless and were easy to talk to. Thanks again. More

by Weavertp Verified Customer Verified Customer

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Greg Lapina was absolutely aces in helping me with my lease buyout. Not hoops to jump through no hassle straightforward numbers and great service George in the finance office was amazing as well and expl lease buyout. Not hoops to jump through no hassle straightforward numbers and great service George in the finance office was amazing as well and explained my warranty options clearly and concisely will do business here again for sure More

by tonestallone92 Verified Customer Verified Customer

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When I showed interest in making this deal and beginning negotiations, I was immediately approached with our internet price is a mistake. That’s a poor negotiation tactic and unethical in my view. That’s no negotiations, I was immediately approached with our internet price is a mistake. That’s a poor negotiation tactic and unethical in my view. That’s not my fault, KIA messed up and that should not have even been included in my deal! I do not even know why I allowed them to add the extra money to the internet price, that is a KIA mistake and terrible customer service when starting negotiations, After the deal is made and I signed all paperwork for my purchase, I was approached with my one key fob that had a dead battery as I was leaving. I found out the battery was dead when my car I just bought off the lot locks my keys in because it doesn’t recognize the dead key fob!!!! Imagine how that was for me!!! (Glen did replace it on my request, after returning two weeks for my IOU. Knowing there was only one key fob, I would have requested a second one in the deal! Terrible on Kia’s part.This is my 5th car I have purchased from a major dealership, key fobs were always brought out during the process, not when I’m walking out the door after my purchase then approached with my one dead key fob!! I am lost for word on this part! Continuing on, when inspecting my car during negotiations I requested DAMAGES be repaired on front left bumper! I assumed all repairs would be completed as requested for sale to happen! Lacking poor details in paper work, my IOU only stated repairing the scratches and paint as, Glen, my sales man left out key details or just assumed there was not a dent! That is a clear sign of not listening to the customer when I specifically said, “Damages” When picking up my truck, the repair was only half way completed. Yes,the paint and scratches were fixed but, I still have dents in my 34k car I just purchased from KIA. Totally unacceptable that I have to check his details after I requested the repair! I do not need any favors from yall, but this is my review and I will not refer or return for anything from KIA as this has been the worse deal I have made, lacking communication, details and customer service!! Blame me for not TRIPLE checking but I thought I could trust KIA to listen and give me what I requested in your part of the deal! You got two stars only because I like KIA vehicles, not your service! Thank you! More

by Matthew Alan Smith Verified Customer Verified Customer

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everyone was very nice very good service and good selection of vehicles easy to work with selection of vehicles easy to work with More

by jaschulz Verified Customer Verified Customer

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Greg Lapina was wonderful to work. Very competent and knowledgeable of KIA cars. He was personable. Very competent and knowledgeable of KIA cars. He was personable. More

by dojaty Verified Customer Verified Customer

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Had a great experience purchasing a new car. They were great to work with before we came into dealership, and then the process was as easy as it could be. They were great to work with before we came into dealership, and then the process was as easy as it could be. More

by welshusa Verified Customer Verified Customer

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Now I know why there are so many Kia’s on the road! Great dealership to work with, everyone very courteous and knowledgeable, and Yvonne outstanding. She took the time to explain the different Kia mak Great dealership to work with, everyone very courteous and knowledgeable, and Yvonne outstanding. She took the time to explain the different Kia makes and models as well as how this non-techie can operate the telluride with ease. She always makes herself available,no matter how busy. Thank you to Kia Bradenton and Yvonne for making my car purchase so smooth and pleasant!!! Highly recommend!!!!! More

by ajrichter Verified Customer Verified Customer

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The process was made quick and easy. The team was attentive and great to deal with. I would recommend The team was attentive and great to deal with. I would recommend More

by jeffcurtiss.apwi Verified Customer Verified Customer

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Marcos is an excellent representative. He answered all of our questions and worked to come to a consensus deal. He answered all of our questions and worked to come to a consensus deal. More

by I_MILANOVIC Verified Customer Verified Customer

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Nigel was very friendly and helpful and knowledgeable. I would definitely recommend working with him. I would definitely recommend working with him. More

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