George Meza | Page 3

It was a pleasure working with Dan and his team at Audi Des Moines. No nonsense throughout as they bent over backwards to find common ground…thank you! Des Moines. No nonsense throughout as they bent over backwards to find common ground…thank you! More

by Me Verified Customer Verified Customer

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I was treated professionally throughout the entire transaction by everyone I came in contact with at Audi Des Moines. transaction by everyone I came in contact with at Audi Des Moines. More

by LIZLARSON21 Verified Customer Verified Customer

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Very poor communication from the dealership over an extended period of time. We all understand the supply chain. I will never understand bad customer service. extended period of time. We all understand the supply chain. I will never understand bad customer service. More

by audiowner Verified Customer Verified Customer

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Friendly people and knowledgeable. Very busy though at times. Didn’t feel pressured at all. Very busy though at times. Didn’t feel pressured at all. More

by Erich Verified Customer Verified Customer

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This dealer showroom has an immaculate appearance. Customers were greeted promptly with great courtesy. All questions were answered thoroughly and thoughtfully. Any transactions involving multiple p Customers were greeted promptly with great courtesy. All questions were answered thoroughly and thoughtfully. Any transactions involving multiple parts were resolved promptly and efficiently.Great attention to detail. Adequate staffing kept things rolling appropriately. In short, very efficient. More

by KZCAHILL Verified Customer Verified Customer

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Great experience on purchasing a new vehicle from Audi of Des Moines. George Meza was also great to work with. Des Moines. George Meza was also great to work with. More

by DENNIS.DELONG Verified Customer Verified Customer

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Drove 250 miles round trip because this dealer had a car we wanted and guaranteed me we could come to terms. I was skeptical, but they backed up what they said and for my generation, keeping your word is e we wanted and guaranteed me we could come to terms. I was skeptical, but they backed up what they said and for my generation, keeping your word is everything. More

by Pete Verified Customer Verified Customer

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I have purchased 4 vehicles from this dealership. They always have had great, knowledgeable salespersons that are easy to deal with. There service department is great. They definitely know what they’re do always have had great, knowledgeable salespersons that are easy to deal with. There service department is great. They definitely know what they’re doing. More

by davidnlynnha Verified Customer Verified Customer

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Lithia Audi of Des Moines sold me a 2018 Acura TLX on 8/17/21, that was still under original warranty and came with limited dealer warranty. Discovered after sale had corrosion and covered in mold. Black 8/17/21, that was still under original warranty and came with limited dealer warranty. Discovered after sale had corrosion and covered in mold. Black mold was obvious along all doors. A mold test kit was done and determined it was mold. Black mold along entire sunroof, along trunk lid, along all doors, and underneath all weather-stripping. Mold behind rocker panels. Corrosion underneath car, behind rocker panels. White chunks of mold behind weather-stripping, green mold along all weather-stripping. Suggests car was in flood. Have invoice from shop that did mold removal. Car was purchased from auction in Florida. Had to pay $400 to have mold removed along doors & sunroof, could not remove mold underneath weather stripping, as would destroy weather-stripping and/or paint. Lithia bought car back from me after I demanded it, took 2.5 weeks to respond - with sales mgr George Meza ignoring me. Only responded after I involved my lawyer. General Manger Brent Schettler said he intends to sell car again, and personally drove out to KC to retrieve car and try sweep under rug. Tried to force me to sign 2 documents that car was not in flood before would buy the car back. Also tried to force me to register and pay taxes on car in KS. Repeatedly said only buying car because I was unhappy about it, and not because it was a flood car. Car also had burnt wax on 3 areas of car, where wax was buffed into paint to cover up missing paint. D- rating on BBB. Buyer beware!!! More

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Doing business at this office is a great experience. Very responsive and very personable. Very pleased responsive and very personable. Very pleased More

by timothyj0 Verified Customer Verified Customer

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