George Schultheis | Page 2

I called them ahead and said I wanted this car from you. Do you guys have it in stock? If you have it, I will drop by also. Could you please send me the picture you have in your car lot? They kept saying th Do you guys have it in stock? If you have it, I will drop by also. Could you please send me the picture you have in your car lot? They kept saying they had the car but were unwilling to send me pictures. I told them, "Look, I know some of the dealers say they have a car, then they don't have it." that's why I want to see the picture. Still, they did not send me any. Then I thought they should have it since I saw many listings on their website. So, I went to the dealership and asked them about the vehicle. Who did I speak to over the phone? Then, they assigned me to Robert Sparaco, the sales consultant. He took the info and everything. I wanted to ensure they have the same MSRP, trim, and year. Then he found one in the lot. I didn't need to test drive; I will do the paperwork and buy the car. 229 dollars, no down, just taxes. I saw that it requires 800+ credit and everything, conquest lease or Chevy lease. I have both cars in my home. I have everything they need to have that online deal. I told them I wanted this deal you have with no down. I will pay the lease taxes and fees. He comes with the number 3k and incentives 1k. With 1000 dollars, incetives is 4000 dollars are only taxes and prices with a 257$ Month, and HE COMES TO THE TABLE and SAYS HIS MANAGER WON'T HONOR THE DEAL. I asked him to give me a breakdown of the taxes and other fees and what those fees are. He wants a $995 Acquisition Fee, a Disposition Fee of $395 (NOT EVEN DUE AT THE TIME OF PURCHASE), and 1610 in sales taxes. Then I told home, Let me calculate based on what you said. How did you come up with taxes of 1610 dollars on a leased car? In my calculation, 257*36+ 995+ 395 (NOT EVEN DUE AT THE TIME OF PURCHASE)+ 3k down +1k incentive = Total 8.875% taxable amount on $14247. $1264.42 is the actual tax. I asked them to fix the tax amount, and I will take the car even if you guys mark up another $11 per month with the advertising deal (229), a total of $240. He went to the manager to get a new number for me; his manager was using vulgar language while talking to him, and I could hear him. He came to me and said that the actual numbers and taxes would stay the same and honor the advertising deal, too. I requested to talk to his manager, who gave me the number, and told him I would complain to the state about you guys overcharging the tax percentage. He tells me his manager is busy. I saw him sitting at his desk, making jokes with other colleagues and laughing. When I went up to him, he said, "Get the xxxx out of my store; I don't want to sell the car to you." Then I spoke loudly, "Don't call customers to buy cars from you since you will not sell the car. Stop bothering people." I left. More

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Megan is exceptional she gives her all with professional knowledge and courtesy to her customers knowledge and courtesy to her customers More

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LJ was absolutely FANTASTIC! I highly recommend him and the entire staff at Atlantic Chevy! I highly recommend him and the entire staff at Atlantic Chevy! More

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Truly a simple and stress free car purchase. Both the Salesman Paul, and the Manager George made this a pleasant experience. I would highly recommend Atlantic Chevy to anyone looking to purchase Both the Salesman Paul, and the Manager George made this a pleasant experience. I would highly recommend Atlantic Chevy to anyone looking to purchase a car. More

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I went into the dealership today (6-30/2023) to look at a new 2023 Chevy Colorado. I found their salesman Paul so helpful and pleasant to deal with. I would highly recommend going to them whether you are loo new 2023 Chevy Colorado. I found their salesman Paul so helpful and pleasant to deal with. I would highly recommend going to them whether you are looking for a new or used car. Normally I hate dealers but after dealing with him I will be giving them all of my business! More

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We had a great experience with Paul Coppola! GM George, Finance team and everyone came together to get us in the vehicle we were looking for! I highly recommend this team!!!!! GM George, Finance team and everyone came together to get us in the vehicle we were looking for! I highly recommend this team!!!!! More

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You guys show the most unprofessional service. I will be contacting the BBB and the owner to continue my complaint. The laziness from your staff is unacceptable. I’m a customer who called and emai I will be contacting the BBB and the owner to continue my complaint. The laziness from your staff is unacceptable. I’m a customer who called and emailed you for a month now to buy a vehicle and you treated me like xxxx. I’ve contacted everyone from this list and they refuse to sale me the 2021 Yukon because I stay in Maryland and none of them wants to do the extra work. I expressed to them I would bring a check from Navy federal credit union and one month later still No follow up. Paul Coppola L.J. Fawcett George Schultheis Timothy Murphy Mike Ostrow Megan Gallagher Chris Tedesco More

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Paul, my salesman, was easy to work with. I received excellent, friendly customer service from all I encountered. Already referred a friend to Paul! I received excellent, friendly customer service from all I encountered. Already referred a friend to Paul! More

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Megan reached out to assist me with purchasing a car. Her kindness and understanding was exceptional! Her kindness and understanding was exceptional! More

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Shout out to my man L. J. for really taking care of me and putting me behind the wheel of my dream car. Great dealership with a beautiful selection of cars. J. for really taking care of me and putting me behind the wheel of my dream car. Great dealership with a beautiful selection of cars. More

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