"Great service Department"
I am a sales exec and communicating honestly and directly with all customers is the key to success and this service facility at Flemington Dodge does that. I drive a fleet car for over 30 years and have experienced over charges at most Somerville area tire repair shops. I never have seen this to be an issue at Flemington Dodge. Very honest and direct. One thing I have seen is how the service writers treat women, very professional and does not use the scare tactics that I have seen at tire repair shops in the Somerville area
All the service writers are professional and lately I have dealt with James Traynor who is very good and I can tell he has been trained professionally by is co workers like George or Derek.
- Larry Motsinger
4.9!!!??? Must just be the way i look or something. Lets start with the PT Cruiser I took in for repair. Replace motor mount.3 weeks later, back to dealer.Problem? Another motor mount! 3 weeks later they tell me now its a transmission mount. xxx?! I bought that car used and took it to Chrysler because it is a Chrysler.I took it there for a tune up. What the xxxx do they do on their 120 point inspections if its not inspecting? And how did you change the motor mounts to begin with to not notice they should have all been changed at the same time??? So after they tried to get me for another $1000+ for 1 new transmission mount I felt to unsafe in the car. I said screw it, i'll eat all the cash I just sunk in it and get a new car.I researched the Chrysler 200, Ford Fusion and the Mazda 3. I decided to get the 200 only because Chrysler dodge jeep had the better trade in value. A lousy $200 better. ( Thats my bad ) So I get stuck with Andrew the sales guy. Did I leave with the 200? No. They were unwilling to switch tires on the one i wanted. It had rims that looked like they were galvinized. So I went with a 2015 Dodge Dart instead.BIG MISTAKE! Brand new car. Before it hit 20,000 miles it started stalling WHILE DRIVING!!!!!!!!! 30,000 miles the tire pressure sensors in the tires have falling off. Click clanking in there like a toy rattler.So Andrew told me i could take it to any dealer for repair ( Honda is only 5 minutes from my house) ( cheesy sales tactic, tell you what you want to hear) So I took it to the dealer closer to my house for the click clanking sound. In that process it's determined that I need new tires so they do that and tell me the clanking was the tire pressure sensor in the wheel and that it was still under warranty to take it to Dodge. To my surprise they blame the other dealer for breaking the sensors during the tire change. BS!BS!BFS!!! As for the stalling while driving? After a 2 week wait time for an appointment.They say that the Multi air engines are KNOWN to stall when low on oil. Told me all was better know that they did a $70 oil change.I guess not knowing that when I called for the appointment the guy on the phone told me the same crap and had me check the oil. Remember, I just had it at another dealer this reason. not even 2000 miles earlier and had an oil change then.My research shows that Dodge recalled earlier Dart models for same reason. One good thing, they did put that stupid crap on paper. If...I mean, when I get into an accident because my car stalls going down the highway I am going to sue the xxxx out of them( If I survive) for their admission to said problem. I mean seriously, does that make sense to anyone??? That A company is putting out a product that they KNOW WILL STALL, PUTTING YOU IN DANGER???This dealership is a bunch of crooks. PATHETIC! Expected a lot more from a company that was baled out with my tax dollars! Buyers beware!
"Professional,caring and honest"
- Dennis 67
It was time for me to upgrade my 2003 Dodgeram 2500 pickup with over 300,000 miles. Was undecided if I wanted to purchase a new ram 1500 or go back into a new 2500 ram. George was patient and extremely knowledgeable in helping me make my decision to purchase.this truck. True professional. Has earned my respect, trust and repeat business.
"Great Service Experience "
Friendly service advisor (Guy Stydocker). Went out of the way to get Chrysler to waive a fee on my behalf. Addressed all concerns by spending time to listen to me. I consider that excellent service. I will go there again.
"Third vehicle in 4 years"
Outstanding sales and service staff. Eder in sales and Kevin in finance are top notch. The service center goes out of their way to me sure any problems are corrected quickly.
George and the staff at Flemington Jeep were wonderful, knowledgeable, and friendly. I highly recommend to everyone looking to buy or lease. George is a one of a kind salesman who anticipates your every need and goes above and beyond for his customers.
The reason for my 5 Star rating is simple.
Renny is the best at what he does. He makes you feel like you were taken care of. Even when you talk to him on the phone, you can "hear" a smile on his face. His intension is do the very best he can do for the customer. I drive 35 miles out of my way to buy from Flemington. Renny keeps me coming back, time after time. I like buying cars. With Renny and Flemington, I feel that I can't afford to go anywhere else.
Other Employees Tagged:
"totally professional "
- abatemarco jr.
George Stydocker and his team took care of me like I was family, they did 6 re-calls in 4 hours. I thought my whole Saturday was shot, but I got there at 9am,and was out the door by 1. I can't wait until my lease is up so I can get another Jeep!!!
- Georgia K.
I have purchased 3 Jeeps here and Andrew S. has always been available and flexible in the buying process. I also service my Jeeps here and George S. is trusted and flexible with my crazy travel schedule. This is a dealership I would highly recommend.
"After three Dealerships."
I have had a high pitch noise coming from my Jeep. One dealership states it the fuel pump, and it nomal. Another states that it is a power steering pump, it normal. George was the only one who heard it as I did, and knew it was not normal. They have taken care of it as best as possible, at this time. What is also nice is that, if a loner is needed, they give you a good car, not a junk car, as my last dealership ( car was dirty. Nav did not work, shocks were bad). But what this dealership so far so good.