84 Reviews of Gerry Salois
February 03, 2024
Customer service is excellent. Would highly recommend them to others. They were very attentive to us Would highly recommend them to others. They were very attentive to us More
Other Employees Tagged: Lance Fisher , Ashley and Bob in service were also very helpful
January 12, 2024
Very efficient, easy to talk with and eager to ensure a good experience. Gerry and his team are very accommodating and willing to go above and beyond! good experience. Gerry and his team are very accommodating and willing to go above and beyond! More
Other Employees Tagged: Patrick Sisk, June Fraser, TJ Madden, Lee Diamond, Chris Glen
January 11, 2024
Great service,really nice people! Very happy will be back. Just a great place for service. Very happy will be back. Just a great place for service. More
Other Employees Tagged: June Fraser, TJ Madden, Richard Visconte, Chris Glen, Jeff Ferreira
January 09, 2024
Lance Fisher and the rest of the crew at Herb Chambers Honda, went out of their way to make our car buying experience smooth and easy. Lance, TJ Madden and Gerry Salois made sure that we had everything we Honda, went out of their way to make our car buying experience smooth and easy. Lance, TJ Madden and Gerry Salois made sure that we had everything we needed and provided us with a great experience. We will definitely be back again! More
Other Employees Tagged: Patrick Sisk, TJ Madden, Lance Fisher
December 24, 2023
Efficient, well run dealership. The service representatives are very knowledgeable and courteous. The wait for my vehicle was short, even though service was extremely busy on the d The service representatives are very knowledgeable and courteous. The wait for my vehicle was short, even though service was extremely busy on the day I was there. Ashley, my service rep, kept me informed on the progress of the service on my car. The waiting area is very clean, with snacks and drinks available for free. This is a great dealership that is a very professionally run. I drive 35 miles to get there, bypassing other Honda dealerships, to have my car serviced at Herb y chambers Honda. More
Other Employees Tagged: June Fraser , Ashley Sullivan
October 03, 2023
I was searching for a used Honda and found a Ridgeline at Herb Chambers of Burlington. I went down before work on Saturday to check it out. After a test drive I offered to put a deposit on the vehicle and re Herb Chambers of Burlington. I went down before work on Saturday to check it out. After a test drive I offered to put a deposit on the vehicle and return after work to finish the paper work. I was told they don’t take deposits. Strange? So I proceeded to complete a credit application and purchase agreement. The sales manager came to say hi and tell me the vehicle was traded by an 81 year old woman and she had it since it was new. Then, after they ran my credit, a hard pull, the price suddenly changed. It was now $10K more than the price on their website. The original price was at the KBB trade-in value. This is the target I typically use when shopping used cars. They never give you the actual trade-in value so they still make a decent markup at this price. Anyway, they hit my credit and would not sell me the vehicle at the advertised price. I was told the Manager, Gerry Salois, would call me on Monday to resolve the issue. He was in “meetings” all day on Monday according to my sales rep. At the end of the day on Tuesday, still no call. I was informed by email by Gerry that he was out of town and would call me on Saturday. Well, of course, the Ridgeline has been sold before Saturday came and still no call. Was this price and accident, maybe. But they sure didn’t handle it very well. Was it a bait and switch? Maybe. They discovered the error regarding the price AFTER they ran my credit. Either way, I would hate to have a problem with a car I purchased there if this is how they treat a potential buyer. I understand they have some good reviews. I judge a business by they way they handle issues. Everything is great until you have a problem. More
Other Employees Tagged: Pedro Abreu-Tejeda
August 05, 2023
Had a great experience at this dealership! Highly recommend shopping here! The staff was so helpful and knowledgeable. Highly recommend shopping here! The staff was so helpful and knowledgeable. More
Other Employees Tagged: Robbie Kinneen
July 21, 2023
By far the best all around honda dealership I've ever been to .The most comfortable car buying experience. Izzy is the best car salesman I've ever dealt with.Everyone else was great as well. If you want been to .The most comfortable car buying experience. Izzy is the best car salesman I've ever dealt with.Everyone else was great as well. If you want an awesome car buying/leasing experience go to herb chambers Honda burlington! More
Other Employees Tagged: Islam Elgohary