Giacomo Liparoto | Page 65

Poor Service Helms gave me the run around everytime I called abt a problem with my car. My car started vibrating when I called Helms to come in they say I have to Helms gave me the run around everytime I called abt a problem with my car. My car started vibrating when I called Helms to come in they say I have to wait nearly 2 weeks for a loaner. How can I drive a car that is heavily vibrating much longer. I spent over 100,000 on the purchase of my car and they always xxxxxxxx me when I call. Maybe its the color of my skin tone I really dont knw why I cant be treated fairly. Never again I buy a Benz car or give business to Helms. More

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25 years with Helm's Bros! I have been a faithful customer at Helm's Bros. for many years and have had a mostly positive experience there (with one possible exception which was I have been a faithful customer at Helm's Bros. for many years and have had a mostly positive experience there (with one possible exception which was promptly and efficiently handled by the General Manager). I have never had a service representative as excellent as Jack Liparoto! I am always hopeful that he is still there when I make a service appointment and so far have not been disappointed! He always takes my calls (or quickly returns them if I leave a message) and could not be more helpful and anxious to please. I am hopeful that he and I both will be around for the next 25 years and want to recommend him for a raise! Is anybody reading this that could help in that respect??? LOL! More

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Exceptional Customer Service Jack is the best. He took customer service to the next level. As soon as I informed him that I have another appointment immediately after leaving the Jack is the best. He took customer service to the next level. As soon as I informed him that I have another appointment immediately after leaving their center. He personally made sure that my car was ready promptly, he went to bring the car himself and dried to hasten the process. I made it to my next appointment right on time. Thank you Jack! More

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great service have been a customer of helm bros for some time jack is the best service advisor he takes good care of my car and a man of his word . all of the peo have been a customer of helm bros for some time jack is the best service advisor he takes good care of my car and a man of his word . all of the people at service center are great they make you feel like family More

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Always satisfy Nice young man to work with.... Jack goes about and beyond to satisfy his client... He knows what he is doing and understands what his customer wants. Nice young man to work with.... Jack goes about and beyond to satisfy his client... He knows what he is doing and understands what his customer wants... pleasure working with him... More

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Excellent sales and services We had the pleasure working with Helms Bros and their team for many years. In the sales department Mr.Maurice Martin has been exceptional. He has be We had the pleasure working with Helms Bros and their team for many years. In the sales department Mr.Maurice Martin has been exceptional. He has been very helpful in all matters to make sure that all we cared about was taken care off with out any hesitation. Also I must mention Mr.John Kuns who worked with us make the deal happen and so helpful getting the all the other details were attended by relevant staff at the dealership. many thanks to Team Helms Bros. More

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So good, went back for another! From selling cars to servicing them, helms bros has done an excellent job keeping this customer happy. We purchased our family car last year and went From selling cars to servicing them, helms bros has done an excellent job keeping this customer happy. We purchased our family car last year and went back this year to purchase our fun car. Both experiences were professional and got us exactly what we were looking for at a price I was willing to spend. Always a pleasure with Wilhem and John! More

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Excellent as Always! I recently brought my car in for a warranty repair on my Eco Start/Stop system and the service was excellent! My service advisor, Jack Liparoto, regul I recently brought my car in for a warranty repair on my Eco Start/Stop system and the service was excellent! My service advisor, Jack Liparoto, regularly updated me on the status of my car, and the maintenance and cleaning teams did a great job. I highly recommend Helms Bros. for all your service needs. More

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Amazing!! It's an enjoyable experience bringing my car to be service. Jack's always provides outstanding service, and is always knowledgeable and accommodating It's an enjoyable experience bringing my car to be service. Jack's always provides outstanding service, and is always knowledgeable and accommodating to my needs. If you own a Mercedes Benz and it needs to be service Jack's your guy! More

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the best service ever jack is the best service rep he is always willing to go the extra mile to make you feel special . he is very personalable as all the staff that i have jack is the best service rep he is always willing to go the extra mile to make you feel special . he is very personalable as all the staff that i have had the pleasure to work with as service center . from the guys that meet you at your car when you arrive to the young ladies at recepiont desk they all do a very good job of makeing you fell welcomed .( GREAT JOB YOU GUY'S) i hope helms bros kwows what great team you are. Thank you in advance for my next service Rodney Morris More

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