To start, when I walked in to the dealership I did not feel the sense of been a "prey" I've usually felt on previous dealerships. My salesman, Tariq Kassam, greeted me and took his time to make sure I had all of my questions answered. Its was refreshing to see that there was no need to haggle back and forth with ridiculous numbers as I've experienced in the past. They gave me a fair trade-in value for my vehicle, EVEN IF MY VEHICLE WAS NOT PRESENT AT THE TIME OF THE TRANSACTION!... That set the tone of mutual trust thus making it a comfortable negotiation. Everyone was genuinely friendly and extremely professional.
I later took my new Accord to the service department to have some additional accessories installed and the service staff exceeded my expectations... They were as professional as the sales staff and the job was completed timely and installation was clean! From the service manager, to the courtesy shuttle driver... Excellent experience!
I will definitely recommend Fermandez Honda to my family and friends! To the staff at Fernandez Honda, Thank You for been DIFFERENT!
I Recommend This Dealer:
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