Gilbert Rodriguez | Page 15

Horrible communication. I had to call them to see if the part I needed came in. Labor cost were ridiculous. Way to high for the work that was done. I had to call them to see if the part I needed came in. Labor cost were ridiculous. Way to high for the work that was done. More

by njw8100 Verified Customer Verified Customer

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I waited 3 hours for an oil change, tire rotation, and brake flush that I was told 45 minutes max. When I asked at the 3 hour mark a status update, they only had done the oil change. I asked about the tir brake flush that I was told 45 minutes max. When I asked at the 3 hour mark a status update, they only had done the oil change. I asked about the tire rotation and the tech said “oh I forgot we were doing that”. I just got my car back and left. Give your money elsewhere. More

by Guy Verified Customer Verified Customer

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The customer service is very great here. Mr. Sulaiman was a great help to me my phone was dying and he gave me a charger. Mr. Sulaiman was a great help to me my phone was dying and he gave me a charger. More

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Well with The first couple of recalls that I had on my new 2021 rogue. We’re nothing at all no computer fine-tuning and that was it. They took care of me pretty quick that day. And for the latest problem new 2021 rogue. We’re nothing at all no computer fine-tuning and that was it. They took care of me pretty quick that day. And for the latest problem something happened to all the locks the alarm etc. took it to Nissan while I was on vacation in Texas College station Brian Nissan they couldn’t fix it I’ll bring it home take it where I bought it at Jenkins Nissan in Lakeland Florida I did have to wait four days for them to get to me because other vehicles were in front of me to be fixed. But when they finally got to mine they were calling me within hours to come pick it up so that’s great. They’ve always taken care of me here since the get-go. Something that the Nissan dealership in Bryan College Station Texas had was a new service they were providing to customers while they were sitting in the waiting room it’s called (EYE SERVICE ) that would be a good idea to let us know what’s going on while we’re waiting for a vehicle check it out I’m sure your customers would love it. More

by gwsport Verified Customer Verified Customer

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The waiting areas are nice clean and the personnel are very welcoming. The service is great but the wait time is long otherwise I would give 5 stars instead of the 4 stars very welcoming. The service is great but the wait time is long otherwise I would give 5 stars instead of the 4 stars More

by jabbadawhap Verified Customer Verified Customer

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