Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Grace Castillo

Overview Reviews (108) Inventory (261)

Contact Me

View All Employees

< View All Employees

Grace Castillo

Refer Me

Grace Castillo | Page 2

Business Manager

Westbury Toyota

1121 Old Country Rd
Westbury, NY 11590

Contact Me

4.7

108 Reviews

Overview Reviews (108) Inventory (261)

Languages Spoken

English

Spanish

4.7

108 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Grace Castillo

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

108 Reviews of Grace Castillo

March 24, 2023

Dealership Rating

Employee Rating

Kelly Catellanos, you are the best, it is very helpful 10 puntos, very highly recommended .😃 puntos, very highly recommended .😃 More

by Wiliar Martin

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kelly Castellanos , Luis Valdes .🌟

Helpful 0

Report | Print

Mar 27, 2023 -

Westbury Toyota responded

Wiliar, thank you for giving Kelly this wonderful shout-out! Safe travels from all of us at Westbury Toyota!

March 05, 2023

Dealership Rating

Employee Rating

Marvin Lopez was great he helped with insurance got us out very fast thank you for helping out very fast thank you for helping More

by santiagomarquez91

Sales Price Transparency

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 06, 2023 -

Westbury Toyota responded

This is great to hear! Thank you for your kind words regarding Marvin and our team. We appreciate your support and hope to continue business with you in the future. Until next time, safe travels from your friends at Westbury Toyota.

March 01, 2023

Dealership Rating

Employee Rating

The finance conned me. The car price is 32357.00 Tax is 3176.33 Down payment 5000.00 With tax 36038.33 -5000.00 deposit=31038.33 15 dollars every month for 72 months The car price is 32357.00 Tax is 3176.33 Down payment 5000.00 With tax 36038.33 -5000.00 deposit=31038.33 15 dollars every month for 72 months give you 1080 dollars instead of 3800.00 dollars FRAUDS More

by Cress641

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Paulette Davy, Mark Ansman, Randy Abreu, Kelly Castellanos

Helpful 1

Report | Print

Mar 02, 2023 -

Westbury Toyota responded

Your review is concerning to read. This is certainly not the great customer service I expect from our team and I sincerely apologize for the miscommunication. I'm surprised to see these numbers and I'd like Luis Valdes, our Sales Manager, to discuss your experience with you directly. Please give him a call at 516-333-3100 ext. 4829 at your earliest convenience. Thank you.

January 14, 2023

Dealership Rating

Employee Rating

He was very friendly, Patient, and straight to the point. As a salesperson, he probably knew what we wanted before we did. point. As a salesperson, he probably knew what we wanted before we did. More

by gs2713

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Escobar

Helpful 0

Report | Print

Jan 16, 2023 -

Westbury Toyota responded

Thanks for your great review. We're glad that the team was patient, helpful, and nice to work with. We appreciate your business and kind words here at Westbury Toyota.

January 03, 2023

Dealership Rating

Employee Rating

I purchased a Camry back in 2017. I've had a great experience with Westbury Toyota I desded to purchase another Toyota car this year. Dani Rodriguez was great 👍 selling me a new 202 I've had a great experience with Westbury Toyota I desded to purchase another Toyota car this year. Dani Rodriguez was great 👍 selling me a new 2023 RAV4 Limited. Hats off to you. I love the car and Westbury Toyota will be my next choice when I purchase another vehicle next time. Great customer service. This dealership is hands down the best 👌 In customer Satisfaction. More

by Herman.andrade

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Denni Rodriguez

Helpful 0

Report | Print

Jan 03, 2023 -

Westbury Toyota responded

Herman, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Dani and the Westbury Toyota team. Drive safely in your new 2023 Toyota RAV4 Limited, and we hope to see you back again down the road!

December 12, 2022

Dealership Rating

Employee Rating

We worked with Kelly who was a very helpful salesperson. She provided all of our options and gave us a great deal. The process was smooth from start to finish. She provided all of our options and gave us a great deal. The process was smooth from start to finish. More

by Abel

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Kelly Castellanos

Helpful 0

Report | Print

Dec 12, 2022 -

Westbury Toyota responded

We do our best to ensure nothing but a positive experience and we are so glad Kelly's commitment to our customers stood out to you. Thank you for choosing Westbury Toyota and we wish you many safe and happy miles!

November 30, 2022

Dealership Rating

Employee Rating

Best Dealership, and the most helpful and patient agent, we were very fortunate to had Kelly on our side. we were very fortunate to had Kelly on our side. More

by Luis Carrasco

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paulette Davy, Mark Ansman, Randy Abreu, Kelly Castellanos

Helpful 0

Report | Print

Nov 30, 2022 -

Luis Carrasco responded

Best experience ever, easy, quick and hassle free

Nov 30, 2022 -

Luis Carrasco responded

Easy and painless

Dec 01, 2022 -

Westbury Toyota responded

Thank you for this great review, Luis! Kelly and the team appreciate your kind words. It means a lot to have your trust and confidence!

November 26, 2022

Dealership Rating

Employee Rating

I am very grateful for the attention and help that Julio Abreu, the best salesman, gave us. Abreu, the best salesman, gave us. More

by Enilda

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Randy Abreu, Julio Abreu

Helpful 0

Report | Print

Nov 29, 2022 -

Westbury Toyota responded

Thank you for stopping by to share your purchasing experience with Julio at Westbury Toyota! We truly appreciate your feedback and wish you many safe travels in your new ride!

November 15, 2022

Dealership Rating

Employee Rating

Me and my family had a great experience with Carlos Escobar and Grace Castillo they were really professional and super helpful I would totally recommend them to anyone and it’s definitely worth coming Escobar and Grace Castillo they were really professional and super helpful I would totally recommend them to anyone and it’s definitely worth coming back. More

by katherinezuniga

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Escobar

Helpful 0

Report | Print

Nov 16, 2022 -

Westbury Toyota responded

Katherine, thank you for the great review! We are so glad to hear that Carlos and Grace delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Westbury Toyota!

November 02, 2022

Dealership Rating

Employee Rating

At this dealer ship they are very friendly and knowledgeable of their cars. I would recommend them to someone to buy a car knowledgeable of their cars. I would recommend them to someone to buy a car More

by Devans713

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: William chun

Helpful 0

Report | Print

Nov 02, 2022 -

Westbury Toyota responded

The Westbury Toyota team is grateful for your wonderful review. Thanks for stopping in and we wish you many safe and happy miles!

Dealership Inventory (261 Vehicles)

2024 Toyota Corolla | used

$27,795

2024 Toyota Corolla

used

Wind Chill Pearl exterior

CVT

Front-wheel Drive

$27,795

View Vehicle Details

View Details

2021 Toyota Camry Hybrid | used

$25,395

2021 Toyota Camry Hybrid

used

Predawn Gray Mica exterior

CVT

Front-wheel Drive

$25,395

View Vehicle Details

View Details

2021 Toyota Corolla Hatchback | used

$22,995

2021 Toyota Corolla Hatchback

used

Red exterior

CVT

Front-wheel Drive

$22,995

View Vehicle Details

View Details

2021 Toyota Corolla | used

$20,795

2021 Toyota Corolla

used

Blueprint exterior

CVT

Front-wheel Drive

$20,795

View Vehicle Details

View Details

2020 Toyota Prius Prime | used

$22,895

2020 Toyota Prius Prime

used

Magnetic Gray Metallic exterior

CVT

Front-wheel Drive

$22,895

View Vehicle Details

View Details

2023 Toyota Highlander | used

$52,290

2023 Toyota Highlander

used

Moon Dust exterior

Automatic

Front-wheel Drive

$52,290

View Vehicle Details

View Details

View All Inventory

Had a great experience?
Spread the word.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.

Grace Castillo | Page 2

Business Manager

Westbury Toyota

108 Reviews of Grace Castillo

Dealership Inventory (261 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.