Greg Donlan

All dealership are all awful. I know because I've been in the industry for a long time. Toyota of Naperville is the lesser of these evils because they have a couple good people wo I know because I've been in the industry for a long time. Toyota of Naperville is the lesser of these evils because they have a couple good people working for them. Tom Clancy is the best of the whole staff. If you see anyone go see him! More

Helpful 0

Report | Print

Mike was the best. He made sure we were taken care of to the max. I recommend if anybody is buying a car please look for Mike beck you won't be disappointed He made sure we were taken care of to the max. I recommend if anybody is buying a car please look for Mike beck you won't be disappointed More

Helpful 0

Report | Print

I had a check light come on in my Prius. Greg Donlan handled the maintenance visit. It turned out that the fault was mine in that I neglected to fasten the gas cap sufficiently after buyin Greg Donlan handled the maintenance visit. It turned out that the fault was mine in that I neglected to fasten the gas cap sufficiently after buying gas. It took some time to determine this but, despite this, I was not charged. Service at this level and treatment that consistently exceeds expectations is just one reason that Naperville Toyota is the only place I’ll go to for service on my Prius and Avalon. I have full confidence in Greg to keep them both in top shape. More

Helpful 0

Report | Print

We traded in and purchased 3 cars in one day. Myself, my Wife and our daughter. Tim, Zeke and Brian made the experience hassle free. Everyone at the dealership is great. That makes 6 vehicles I'v Myself, my Wife and our daughter. Tim, Zeke and Brian made the experience hassle free. Everyone at the dealership is great. That makes 6 vehicles I've purchased from Toyota of Naperville. First vehicle is a 04 Sequoia which is still on the road. Wouldn't shop anywhere else. More

Helpful 0

Report | Print

Bobby helped make the transition from leasing out car to owning a very pleasant one. He answered all of our questions and made the process very quick and easy for us! owning a very pleasant one. He answered all of our questions and made the process very quick and easy for us! More

Helpful 0

Report | Print

I took my car in after experiencing problems with the start up and acceleration when driving. I had no check engine lights ; however Caleb the manager was able to get down to the bottom of my problem. Ca start up and acceleration when driving. I had no check engine lights ; however Caleb the manager was able to get down to the bottom of my problem. Caleb and his staff delivered awesome customer service and I love that the loaner was free while having my car serviced . I drove a new 2022 Avalon XSE and loved it. However , I’m sticking with my car as it’s still in good shape . Thanks Toyota of Naperville for keeping my car running . I’ll definitely be back in the future . More

Helpful 0

Report | Print

Overall Excellent Experience Edgar was very helpful, he was able to answer all of my questions and kept me updated throughout the process. Cal in Finance was very clear and concis Edgar was very helpful, he was able to answer all of my questions and kept me updated throughout the process. Cal in Finance was very clear and concise while explaining everything and was also able to answer any and all of my questions. 10/10 experience. More

Helpful 0

Report | Print

First time leasing We had an excellent experience at Toyota of Naperville last night as we leased my new Rav4! Chris Veliz was our salesperson and he was so kind, patie We had an excellent experience at Toyota of Naperville last night as we leased my new Rav4! Chris Veliz was our salesperson and he was so kind, patient and informative. He really took his time in explaining all of the car's features and truly made me feel comfortable with everything before leaving. I highly recommend working with him! Jose Rivera, Gabbi Severson, Greg Donlan and Eren were also great to work with and made our first leasing experience smooth and enjoyable! More

Helpful 0

Report | Print

Professional atmosphere. The overall experience was excellent. Very professional atmosphere. They worked with you to make a deal and made sure you were happy. Great facilit The overall experience was excellent. Very professional atmosphere. They worked with you to make a deal and made sure you were happy. Great facility as well. More

Helpful 0

Report | Print

Go to Kelsey! Kelsey was my advocate and open ear through a complicated series of car problems on my 2004 Avalon recently, and she handled the entire situation amaz Kelsey was my advocate and open ear through a complicated series of car problems on my 2004 Avalon recently, and she handled the entire situation amazingly. Not only did she address all of my issues and concerns in any way you could ever hope to find in an expert in the customer service field; she truly showed compassion regarding my situation and a level of friendliness & geniune nature you truly won't find with anyone else. More

Helpful 0

Report | Print