Gregg Smith
Gregg Smith at Heritage Honda Westminster
Refer Me

Gregg Smith

F&I Manager

Heritage Honda Westminster

580 Baltimore Blvd
Westminster, MD 21157

Contact Me
4.9
221 Reviews

Just want everyone to actually have a fun and exciting experience buying a car!

Dealership Experience

8 yrs, 2 mos

Industry Experience

23 yrs, 2 mos

4.9

221 Reviews

Write a Review

221 Reviews of Gregg Smith

April 22, 2024

Dealership Rating
Employee Rating

Eyo the sake person was great and did his best to accommodate. The car buying process is still way too time consuming and there is likely a more expedient way to execute the process without making co More

by marshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 29, 2024

Dealership Rating
Employee Rating

I got a great deal and Chloe was very very patient and was very knowledgeable about the CRV I purchased. More

by Levinbf
Recommend Dealer
Yes

Other Employees Tagged: Chloe Ford, Keith O'Connor

Apr 01, 2024

Heritage Honda Westminster responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

March 24, 2024

Dealership Rating
Employee Rating

An absolute pleasure dealing with Chloe. She made the whole car buying experience a n absolute pleasure. I will be be returning in the future to purchase another vehicle from her. More

by thowell5183
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Mercer, Chloe Ford

Mar 26, 2024

Heritage Honda Westminster responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2024

Dealership Rating
Employee Rating

Chandra and Gregg were extremely helpful and friendly! ! Found the car online and within 2 hours was at the dealership for my appointment and drove off the lot a little bit later in my dream car! Gregg was More

by dsponseller91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chandra Henderson

Mar 03, 2024

Heritage Honda Westminster responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Westminster. We hope you continue to choose us for all your automotive needs! Take care!

March 01, 2024

Dealership Rating
Employee Rating

Chandra is super cool and friendly and was very excited to talk with me and help me with my purchase! More

by dsponseller91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chandra Henderson

Mar 03, 2024

Heritage Honda Westminster responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Westminster. Our team is available should you require any extra help.

February 11, 2024

Dealership Rating
Employee Rating

Very professional and was wonderful to work with. Did her own detective work to find my car and drove to PA herself to bring it back to MD. Great car, great deal, great service - from Chole (sales More

by Terrence Burns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chloe Ford

Feb 13, 2024

Heritage Honda Westminster responded

Hi Terrence, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 07, 2024

Dealership Rating
Employee Rating

Greg went above and beyond to work with us in getting our new vehicle. We have worked with him on three vehicles now and each time he has provided 5 star customer service. He listens to your budget and explo More

by Annamgreen018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Fishman

Jan 09, 2024

Heritage Honda Westminster responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Westminster. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 06, 2024

Dealership Rating
Employee Rating

Honor was amazing and very professional! She gave us a great deal. She was extremely knowledgeable as well. Thanks Honor! More

by taylorpoe1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Honor Linger

Jan 07, 2024

Heritage Honda Westminster responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

Dealership Rating
Employee Rating

If you ever sell your car and need to process the warranty refund, prepare to spend far too much time and energy following up on the payment. Three contacts so far - ZERO response. Time to find out w More

by Jimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2023

Heritage Honda Westminster responded

Thank you for taking the time to review Heritage Honda Westminster. We value your business and sincerely apologize for the inconvenience that occurred with our dealership. Thanks for taking the time to speak with our General Manager, Rob Long, allowing us the opportunity to immediately address your concerns and resolve the situation. If you have any additional concerns or future vehicle needs, please contact Rob directly at rlong@mileone.com or 410.840.5354 so we can ensure your next experience is consistent with the high standards that match our reputation. Again, thank you for your time and we look forward to working with you in the future.

November 17, 2023

Dealership Rating
Employee Rating

Very good customer service and honor was excellent answered all my questions and made everything go smoothly More

by Debbie Covington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Warehime , Honor Linger

Dec 02, 2023

Heritage Honda Westminster responded

Hi Debbie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

1
...

Dealership Inventory (279 Vehicles)

used 2018 Jeep Compass car, priced at $13,500
2018 Jeep Compass
used
White Clearcoat exterior
Automatic
Front-wheel Drive
used 2019 Honda CR-V car, priced at $23,297
2019 Honda CR-V
used
Platinum White Pearl exterior
CVT
All-wheel Drive
new 2024 Honda Civic car, priced at $28,899
2024 Honda Civic
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
used 2018 Toyota Tacoma car, priced at $24,913
2018 Toyota Tacoma
used
White exterior
Automatic
Four-wheel Drive
used 2018 Subaru Outback car, priced at $15,497
2018 Subaru Outback
used
Twilight Blue Metallic exterior
CVT
All-wheel Drive
new 2024 Honda Passport car, priced at $43,302
2024 Honda Passport
new
Sky exterior
Automatic
All-wheel Drive