Gregg Smith | Page 40

Disappointed - lied about extra key When buying a used vehicle that only had one key the salesman told me and my sister I could get an extra key at Home Depot. I found out later that Hom When buying a used vehicle that only had one key the salesman told me and my sister I could get an extra key at Home Depot. I found out later that Home Depot cannot make the key and the key I need will cost well over $150.00 at a Honda dealer, plus take two hours to get . Why would this dealership take a perfectly good buying experience and make it bad by putting the buyer through this key fiasco? The dealership has the facilities right there to make an extra key - why take the chance on bad reviews and bad recommendations? Just make sure all cars sold have two keys and get great reviews and recommendations! It's a no-brainer. More

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2016 Civic buyer - very pleased After my 2001 Volvo S40 refused to start for a week, we walked into this Honda dealership to "just look around". After meeting & interacting with Greg After my 2001 Volvo S40 refused to start for a week, we walked into this Honda dealership to "just look around". After meeting & interacting with Gregg, he got a general sense of what we were looking for, and he recommended we test drive two vehicles. He listened to our needs, our situation, and what we wanted and he let us test drive 2 cars (a 2017 hatchback Civic model, and a 2016 Honda Civic LX). Well, long story short, we ended up buying the 2016 Honda Civic LX model which we test drove that night. He did an excellent job at explaining all the features and financing options. We ended up walking out of that lot with a brand new Honda Civic at an amazing deal. I really felt that I walked away winning. He was very honest, fair, and knew what he was doing. I'm very VERY pleased with the new Civic, and would recommend this dealership to anyone. More

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Quick and Stress_free purchase This was by far the quickest and stress-free car purchasing I have done my entire life. The Waldorf Honda team greeted me with open arms upon my arri This was by far the quickest and stress-free car purchasing I have done my entire life. The Waldorf Honda team greeted me with open arms upon my arrival at the Opening of the Dealership on Columbus Day 2016. I first ran into sales manager Michael Council and told him that I was interested in purchasing (a 2016 Honda Accord Touring) and did not wanted to spend all day long in a dealership to purchase a car. Michael led me to salesman Gregg Smith. Gregg told me they did not have any 2016 in stock but they did have a parking lot full of 2017 Accord Touring’s in-stock and would I like to test drive one. I accepted the test drive and Gregg told me all about the features of the vehicle and I loved the way it look and drove. After test driving the vehicle, I sat down with Greg told him where I was at on purchasing and that was it in a nutshell. I talked to Sales Manager Michael and within 15- 20 minutes later I was in the process of purchasing and signing paperwork for a New 2017 Honda Accord Touring. During the time I was signing paperwork or seeing if I wanted to include addition offers on the new purchase ( i.e warrantees, Honda Care packages, etc.), Gregg had taking the vehicle over to the Care Team for detailing (cleaning). One Great thing I have to say about the entire purchase was that there was NO Sales Pressure on purchasing anything. On a scale of 1 – 10 with 10 being the highest, I rate this entire purchase/process as a 10. During the short breaks of waiting on signing paperwork, Greg and I was talking in conversation as if we knew each other for years, but low and behold during our conversation Gregg’s brother and I played ball together in High School. What a small world. Gregg keep up the professionalism and great candor and you will always excel and make many customers Happy in their experience in purchasing a vehicle from you and the Waldorf Honda Team. I give GREAT CUDOS to Gregg and the Waldorf Honda Team. V/r Charles, A proud and delighted Owner of 2017 Honda Accord Touring More

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New Civic Gregg Smith is the man! I told him what I wanted on Tuesday (model/color) and left with my new 2016 Civic on Wednesday :) He will go above and beyond Gregg Smith is the man! I told him what I wanted on Tuesday (model/color) and left with my new 2016 Civic on Wednesday :) He will go above and beyond and is not happy unless his customers are happy. I would also like to thank Bernard in service for getting my Pilot washed while I was there. Great staff at Waldorf Honda! More

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A wonderful experience Greg and the team made buying a car a pleasurable experience. I recently went to another Honda dealership and walked out because of the poor customer Greg and the team made buying a car a pleasurable experience. I recently went to another Honda dealership and walked out because of the poor customer service. This is the second vehicle I purchased from Waldorf and recommend to all of my friends. More

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quick and efficient Started with Hannah from the internet, she called quickly and gave a written quote. Worked with Greg once we got to the dealership. Both very profes Started with Hannah from the internet, she called quickly and gave a written quote. Worked with Greg once we got to the dealership. Both very professional. Would buy from there again. More

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Excellent Service! I decided to buy my first car at Waldorf Honda and had a great experience. Greg Smith was absolutely wonderful! He was very personable and helped me l I decided to buy my first car at Waldorf Honda and had a great experience. Greg Smith was absolutely wonderful! He was very personable and helped me learn about all the features of the car. I would recommend them to anyone looking to buy a car. More

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Comfortable Transaction Greg Smith was great. He quickly got the vehicles we wanted to test drive. Explained in detail the features in the car to us. Allowed us to take the c Greg Smith was great. He quickly got the vehicles we wanted to test drive. Explained in detail the features in the car to us. Allowed us to take the car on a pressure free drive. The rest of the staff was excellent also. They offered us various extra services with no pressure. One of the few cars I bought with no buyers remorse. Thank you very much. More

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AWESOME Thank you guys the experience was great, fast and quick out the door, Greg Smith and Mike were great to deal with thank you guys Thank you guys the experience was great, fast and quick out the door, Greg Smith and Mike were great to deal with thank you guys More

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Nice car buying experience. Very good Honda Place. When I pulled into Waldorf Honda, I was fortunate to run into Greg Smith. I told him what I was looking for and he helped me to look around and to th When I pulled into Waldorf Honda, I was fortunate to run into Greg Smith. I told him what I was looking for and he helped me to look around and to think about a couple of other options. I did end up buying a car from him -- I went to 5 different dealerships that day and test drove 6 cars. I bought a 2016 Honda Fit, well within my budget and had lots of extras on it. I would recommend the dealership and Gregg to any of my friends/family for their future car purchases. I was helped out in the service lane this morning and I did not get his name, but I was in a little panic about a possible leak, he assured me all was fine and showed me how to look for this issue in the future -- and it was fine. As a result, I am looking forward to taking my car there for future oil changes and maintenance. More

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