Gregory Bell

They have horrible communication. They have struggled to fix my issue and when they have done stuff another dealership said it looks like it is done wrong. The service manager keeps t They have struggled to fix my issue and when they have done stuff another dealership said it looks like it is done wrong. The service manager keeps telling me all his team is well seasoned professionals but they don't act like it. More

by Kody Jones Verified Customer Verified Customer

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Had good experience, just the wait time could be a little less but other than that it was ok less but other than that it was ok More

by PETAJAE Verified Customer Verified Customer

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The dealership was Ok. But I was wondering if the mechanic caused some damage to my steering wheel bolts when he was attempting to remove the steering wheel. But I was wondering if the mechanic caused some damage to my steering wheel bolts when he was attempting to remove the steering wheel. More

by BG3594073 Verified Customer Verified Customer

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The group tries to help as much as they can and finds ways to make sure you are informed and taken care of. ways to make sure you are informed and taken care of. More

by MAVRICK532 Verified Customer Verified Customer

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Very good first service experience on my Tiguan. Completed routine oil change service & repaired the oil leaks, replacing the oil pan and timing gear cover gaskets which were all covered under warra Completed routine oil change service & repaired the oil leaks, replacing the oil pan and timing gear cover gaskets which were all covered under warranty. Excellent customer service from all! More

by BOBEUSTROM Verified Customer Verified Customer

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I only have had a problem with the service department. I brought my F350 which I purchased from them in because one of the motors for a mirror went bad. They were to check on an extended warranty to see i I brought my F350 which I purchased from them in because one of the motors for a mirror went bad. They were to check on an extended warranty to see if it would be covered and to order the parts. I waited over a week and a half for an answer. Finally after 3 repeated calls with no call back and 2 weeks later I was told that it would be covered and that they would order the part but it would take another 5 to 10 days to get it in. I feel like my problem was just forgotten about and frustrated with not having my calls being returned. More

by TERRYMCCL Verified Customer Verified Customer

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Kept me informed of the work and costs. Work was done in timely manner. THANK you Work was done in timely manner. THANK you More

by Bob Verified Customer Verified Customer

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Quality job on the service. Amazing job on the car wash. Nice show room to wait in. Amazing job on the car wash. Nice show room to wait in. More

by LMSEIFER873 Verified Customer Verified Customer

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They seem to get the job done. However they are not always helpful. Took me almost a year to get recall done. Only have one car so told them I had to wait. Only after my prodding d However they are not always helpful. Took me almost a year to get recall done. Only have one car so told them I had to wait. Only after my prodding did they informed me that they have a courtesy vehicle that could take me home and pick me up. Too little-too late. More

by DYLAN Verified Customer Verified Customer

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Because of a delay I was treated very fairly. I always get good service from this dealership I always get good service from this dealership More

by JOANNHEBING Verified Customer Verified Customer

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