Daniel Gonzales

I always feel like they care about me and my pocket book. They have been very pleasant to deal with. I appreciate this service group! They have been very pleasant to deal with. I appreciate this service group! More

by jypsy7thof7 Verified Customer Verified Customer

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The service department here is always great. They are efficient, on time and super friendly. They are efficient, on time and super friendly. More

by JENNINGS.TAMARA Verified Customer Verified Customer

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Some good stuff is in store at Lithia, give em a shot as they will not disappoint. they will not disappoint. More

by TYLERKING4254 Verified Customer Verified Customer

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I paid about $200. 00 to be told what was wrong with the car. The office was great. They kind of fixed the fender by pushing it back in place but did not use anything to 00 to be told what was wrong with the car. The office was great. They kind of fixed the fender by pushing it back in place but did not use anything to secure it. I will be going to another mechanic because I was told by VW it would be $800.00 to fix. My mechanic told me no more than $$400.00 to fix. Thank you More

by RJWEAVER01 Verified Customer Verified Customer

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I always get great service here, everyone is very friendly. I would definitely recommend it! friendly. I would definitely recommend it! More

by PETRO0 Verified Customer Verified Customer

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Get you in the car you want! Willing to work out the kinks! Any issues? No problem! They will work with you! Great environment. Check out their goody shop!! Willing to work out the kinks! Any issues? No problem! They will work with you! Great environment. Check out their goody shop!! More

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I recently had an issue with the spare tire on my VW Touareg while travelling and called this dealer and was encouraged to come in to solve my problem. The Service Department sluffed me off to Parts who Touareg while travelling and called this dealer and was encouraged to come in to solve my problem. The Service Department sluffed me off to Parts who said I probably need a new spare which would cost $450 and be available in 3-4 days. However, Parts told me that Service might be able to repair the tire and directed me back to Service. Service then told me these spares are not repairable (they would not even look at the spare) and I would need a new one. I left without any resolution. Upon completing my trip I went to my local tire dealer and was able to repair my spare for $30. Volkswagen of Salem was no help whatsoever and a complete waste of my time. More

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I was met with courteous, helpful staff. They covered the entire service check with a video. They were very professional. They covered the entire service check with a video. They were very professional. More

by BMAHALL Verified Customer Verified Customer

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Good quality work, in a reasonable time frame. Priced as well as most dealers. Car is clean afterwards, and have had no difficulties with scheduling, or the service staff. Priced as well as most dealers. Car is clean afterwards, and have had no difficulties with scheduling, or the service staff. More

by HATCHARDS Verified Customer Verified Customer

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They provided very good service and informed me of everything they did and recommended for my car, most of all they provided a rental to make for the lack of a car for a period of time. Overall very g everything they did and recommended for my car, most of all they provided a rental to make for the lack of a car for a period of time. Overall very good service. More

by Mallorie Verified Customer Verified Customer

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