Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Gregory White
My Review of Germain Toyota of Columbus:
I can't say enough good things about Germain Toyota and Greg White. Throughout the entire sales process and my many many questions, Greg was responsive, knowledgeable, friendly, and honest. I usually dread dealing with salesman, but Greg was down to earth and had no hidden agendas- he had the same goal as I did; for me to get a great car at a great price without any hassles.
After visiting several dealerships and receiving quotes from all over the northeast and mid-west, not one dealership was able to match the level of service or price I was able to achieve with Germain.
I couldn't have imagined a better sales process and experience than what I had with Greg. I requested a quote online from Germain's internet department and shortly after received a detailed quote and offer that was a true price out the door without any hidden fees or charges. After several emails and phone calls with Greg to clarify some of my questions and make sure everything was as it seemed, I wasn't the least bit hesitant to make a deposit. Since Germain had to do a dealer trade to get the exact vehicle I wanted, they weren't able to have it at their dealership that weekend as I had hoped (the other dealership was the problem). Since I live about 2 1/2 hours away, I wouldn't be able to get the car until the following weekend at the earliest. Instead of having to wait, they delivered the vehicle right to my house later that week in the evening after I had gotten home from work. The driver who delivered the vehicle (Karl) was excellent and presented me with all the paperwork I needed to sign and answered any questions I had during the process. Everything went extremely smooth and I was able to get the exact car I wanted without even meeting my salesman or visiting the dealership.
I bought my car right before Christmas which gave me plenty of opportunity to discuss my purchase with family members. Everyone was blown away with how great Greg was and how easy the transaction went.
I am still extremely impressed with Greg White, Germain Toyota, and of course my new car. I could go on and on with how happy I am with my experience and just want to finish by saying that anyone who hates car salesman and their high pressure tactics and wants a stress free and pleasant experience should definitely ask for Greg at Germain Toyota.
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