Gynnae Britton
Gynnae Britton at Byers Toyota

Gynnae Britton

Service Advisor

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

4.8
426 Reviews
4.8

426 Reviews

Write a Review

426 Reviews of Gynnae Britton

August 10, 2025

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Employee Rating

When I arrived for my appointment there was no wait, no backup of overbooking. The service tech was pleasant, engaging and knowledgeable. He corrected the computer connection with my phone easily and imm More

by N.r.higgins
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis, Matt Moloney

August 09, 2025

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Always friendly and do great service. Always easy to get an apppintment when I need one. More

by howitzma
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

August 09, 2025

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Genea is the reason we keep coming back. She provides exceptional customer service and explains everything thoroughly.. More

by oj_foster
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Recommend Dealer
Yes

August 09, 2025

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I like the location and employees are very friendly and helpful. I will use them again. More

by sussery
Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

August 07, 2025

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Very friendly and helpful with our vehicle needs. We appreciate not being harassed about extra services that we did not call for. We hope that it continues in the coming visits. More

by jnkmil96
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

Aug 08, 2025

Byers Toyota responded

Thank you so much for your kind words. We’re thrilled to hear you had a positive experience and felt comfortable during your visit. Providing friendly and hassle-free service is always our goal, and we look forward to continuing to meet your expectations in the future. See you again soon!

July 31, 2025

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Great customer service, accurate diagnosis and repair, respectful associates. Easy to schedule and helpful updates via text. More

by Cegpharm
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

Aug 04, 2025

Byers Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a positive experience with our team and found our service helpful and efficient. Your satisfaction means everything to us, and we’re grateful for your kind words. We look forward to assisting you again in the future!

July 25, 2025

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Friendly service rider, knowledgeable, gave me choices as to repairs and/or replacement. Fixed tire dash light at no charge. More

by Janet
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis

Jul 28, 2025

Byers Toyota responded

Thank you for sharing your experience! We're delighted to hear our service rider provided friendly, knowledgeable assistance and presented you with clear choices for repairs or replacement. It’s great to know they could also fix your tire dash light with care. Your trust means a lot to us, and we look forward to helping you again.

July 22, 2025

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My advisor is the best! Pofessional and efficient. I always go to her and she is always the same. More

by Terpboy
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Recommend Dealer
Yes
Jul 23, 2025

Byers Toyota responded

Thank you for your kind words! We’re thrilled to hear that your advisor continues to provide you with professional and efficient service. Your trust and satisfaction mean so much to us. We look forward to assisting you again soon!

July 16, 2025

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The service used to be worth the 20 drive from dublin Not any more …. Last 3 services required a second trip VERY BAD Had our Land Cruiser for a week to replace the AC ..,, got it bac More

by Bobby
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Recommend Dealer
No
Jul 21, 2025

Byers Toyota responded

Thank you for sharing your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations. We truly value your time and patronage, and we aim to provide the best service every visit. If there’s anything specific you’d like to share, we’d love to hear from you directly so we can address any concerns.

July 16, 2025

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Employee Rating

Service is fast and thorough. The place runs like a machine. Very smooth. Always friendly. Excellent waiting area. I moved to the other side of town but still come to this loca More

by channyr1999
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis , Jeannie McNeely

Jul 21, 2025

Byers Toyota responded

Thank you so much for your kind review! We're delighted to hear that our fast and friendly service, along with our waiting area, continues to meet your expectations. It means a lot to us that you still choose this location despite being on the other side of town. Your support and trust motivate us to keep delivering outstanding service every time. We look forward to seeing you again soon!

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