Went on Saturday with my boyfriend with a specific used car I had seen on the web, a 2012 Honda Civic. Being a previous Owner of a 2006 Honda civic, I knew this was the car I wanted. Chris handled our concerns with kindness and with a professional attitude. I got very nervous before writing my LARGE downpayment and asked for a break, he was kind and let me step out to catch my breath. I thank him for his time and I was very happy as I drove my new car home!!! Big AL in financing was great and kind as well!!!! Thank you both for all you did for me...

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Buying a car is stressful. Phil made my experience enjoyable and relaxed. I felt good about my purchase, the price I paid and went home in my new car knowing I made the right decision. He took time to show me where everything was in the car, helped me with my bluetooth set up so when I left everything was familiar and easy to find and use. I felt comfortable that if I had a question he would be more than happy to assist down the road. I also used Byersauto.com to find the car and do my research.

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Good internet new car purchase experience. In and out in less than 20 minutes. Friendly sales associate and quick Financing. Would recommend Byers to a friend.

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I recently purchased a 2013 Tacoma double cab manual transmission. My wife and I first went to Byers and met with a gentleman known as "The Pollock" and he was polite and informative. He was going to research looking for a new/used Tacoma double cab manual and get back to me the following Monday. On Wednesday after not hearing back from him I emailed him and he quickly replied that they were getting a couple stick shifts in a couple days. I asked him to contact me as soon as they were there so I could at least take one for a test drive. A week went by and I knew that the dealership had received at least one of the trucks mentioned in the e-mail as it was on their website and cars.com I waited another few days and still didn't hear anything from the salesman. My wife and I decided that we would go in again and whatever salesman grabbed us and helped us would get the sale. We went in I believe on a Sunday and met Aaron. He was very friendly and helpful. He found what ended up being my truck about 90 miles away at another dealership. By Wednesday, I was driving away in my first new vehicle and couldn't have been happier with the truck and the experience. I only hope I didn't make things awkward for the salesman who if he just wrote me an e-mail or gave me a call like he said, would have gotten the sale.

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Our only comment would be that the closing seemed to take a very long time. We were there for over 3 hours. As we have not purchased a brand new vehicle for about 20 years, perhaps that is normal. Other than that, everyone we interacted with was very professional and easy to work with. I will say that that we purchased a used car from a dealership in Columbus and found the interaction with the sales person to be a little pushy and of the "used car salesman" stereotype - a bit sleazy. We did not experience this at Byers.

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We had a very pleasant experience at Byers service department when we brought our RAV4 down for service recently. The gentleman in the service department who took care of us was patient and explained all that the car needed for the 30,000 mile service. He spent a lot of time going over the various items that would be taken care of and I am very appreciative for his patience. The car was serviced in a very reasonable amount of time. We have had three lease vehicles from Byers and have never had a problem with any of our service visits. The quality of service is always excellent and the service personnel are outstanding in the performance of care and service they provide.

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Excellent customer service to correct a fluke mishap with my brakes. I appreciate the way they went WAY above & beyond to accommodate my needs over Easter weekend. This is my fourth Toyota minivan, and the great customer service is the reason we keep going back. Thanks!!

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I had a great experience purchasing a 2013 Tacoma. Bill Smith found the truck i wanted and traveled out of state to get. He was helpful and i felt very comfortable throughout the hole buying process. If anyone is looking to buy a Toyota, go see Bill Smith, he will take care of you.

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My experience at Byers was great. From the minute I walked in, John Hess made me feel comfortable and wasn't afraid to give me his opinions without being pushy. I wasn't sure what I wanted and he recommended a few items and introduced me to the Prius V and leasing as an option to consider. I didn't end up with either (the Prius sunroof doesn't open!), but really appreciated the options. John was understanding and listened to me and was patient while I decided on a car. I had two trade-in's as well and everyone was very honest and fair in dealing with those; even with a Car Fax issue I had to correct on one of them. The process was fairly painless and simple and I appreciate everyone's friendliness and honesty throughout the whole process. It is intimidating looking and making a decision on your own, but I felt comfortable in asking John's help. This was a tough situation for me for personal reasons and the entire staff was kind and supportive even though they didn't know why or how much I needed it. Recommended!

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Jerry is very nice, he also helped us to get a maintenance book after we already bought the car. Thank you so much Jerry, very appreciate.

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